Customer Care Rep and Dispatcher
About Us
At Bondoc Roofing, we?re passionate about providing roofing solutions and an awesome customer experience. As a growing company in the roofing industry, we prioritize high-quality service, integrity, and a customer-first approach. We are looking for a skilled and personable Customer Care Representative to join our 'work from home' team to help us continue to deliver top-notch support to our clients located in the San Antonio, Texas areas
Job Overview
As a Customer Service Representative, you will be the primary point of contact for our clients, answering questions, scheduling consultations, and providing information on our services. This position offers the flexibility to work from home while supporting our clients in the CST time zone. Our company is located in San Antonio, Texas, USA
Key Responsibilities
Respond to customer inquiries via phone, email, and chat in a timely and friendly manner.
Assist customers with questions related to roofing services, warranties, quotes... and scheduling.
Maintain accurate records of customer interactions in our CRM system.
Resolve customer complaints and provide appropriate solutions within set time limits.
Requirements
Previous experience in customer service, preferably in the construction, roofing, or home services industry.
Strong communication skills with a customer-first attitude.
Problem-solving abilities with attention to detail and a calm demeanor.
Proficiency in CRM software and experience with customer support tools.
Ability to work independently in a remote environment with minimal supervision.
Reliable internet connection and a quiet workspace.
Preferred Qualifications
Knowledge of scheduling and CRM software
Bilingual abilities are a plus (Spanish preferred).
This position works Monday-Friday, 9am-6pm CST and a bit on the weekends
$5/hr USD for the first 90 days, $7hr there after
Apply here....
https://form.asana.com/?k=7VO5TLSWQW0Ltg1Dsm2jKQ&d=1207162503655835
Similar Remote Jobs
Customer Care Rep and Dispatcher
Posted on: 01-11-2024 07:54
Machine Operator - Ditch Witch
Posted on: 01-11-2024 07:54
Work from Home-Sales Professional-Flexible Hours
Posted on: 01-11-2024 07:54
Online Cruise Reservationist/ Entry Level
Posted on: 01-11-2024 07:54
Life Insurance Agent-Remote Position-Flexible Hours
Posted on: 01-11-2024 07:54
Receptionist / Adminstrative Assistant (Remote)
Posted on: 01-11-2024 07:54
LOCAL WITH HAZMAT AND CDL-A
Posted on: 01-11-2024 07:54
Internal Sales & Admin-US (Remote)
Posted on: 01-11-2024 07:54
Orderfiller / Loader / Unloader
Posted on: 01-11-2024 07:54
Sr Specialist OSP Design Engineer
Posted on: 01-11-2024 07:54
Associate HR Business Partner
Posted on: 23-09-2024 00:00
Remote Jobs At Netflix, Netflix Jobs Tagger Remote
Posted on: 24-01-2025 04:52
Data Entry Earn Money Online Remote: Flexible Remote Careers: Make $25-$35 per Hour as a Chat Support Specialist - Remote Job Central
Posted on: 28-01-2025 06:23
Aetna work At Home Careers - Data Entry Remote Jobs (Part-Time)
Posted on: 01-07-2024 16:51
Remote Data Entry Clerk - Now Hiring
Posted on: 29-08-2024 00:00
Product Engineer, Sports Industry
Posted on: 26-09-2024 00:00
Part Time-Apple At Home Advisor
Posted on: 25-11-2024 05:20
Remote Care Review Clinician
Posted on: 22-08-2024 00:00
[Part-Time Remote] Amazon Looking To Fill 250 Work-From-Home Jobs ? Apply Now
Posted on: 23-11-2024 06:30
Amazon Book Publishing Writer (Entry Level / Remote)
Posted on: 07-12-2024 04:21