Temporary Call Center Representative
Description:
? Answer customer calls, provide information, and resolve issues.
? Guide customers through troubleshooting, de-escalate situations, and update customer accounts.
? Greet customers warmly and determine reason for calling.
? Listen and respond appropriately to customers.
? Handle customer inquiries both by telephone and email.
? Maintain confidentiality with shared information.
? Document all call information in call logs.
Requirements: ? High school education or equivalent ? 1-2 years of experience in a call center or customer service environment handling high volume of calls ? 3-5 years customer service experience ? Employee benefits experience preferred (enrollment, eligibility, claims processing, billing) ? Proficient in Microsoft Office Suite required ? Data entry and typing skills required ? Fluency in more than one language (bilingual) is a plus
Benefits:
? 401(k) Retirement Plan
? Medical, Dental and Vision Coverage
? Voluntary benefits (i.e. Critical Illness... Accident, Hospital Indemnity)
? Health Savings Account (HSA)
? Flexible Spending Accounts (FSA)
? Commuter Benefits - Transit & Parking
? IES Employee Discount Program
? Sick time based on State or local requirements
? Eligible for same holidays as Vimly employees
Similar Remote Jobs
Temporary Call Center Representative
Posted on: 23-10-2024 04:42
Remote Client Service Specialist
Posted on: 23-10-2024 04:42
Sales Representative- Green Grass
Posted on: 23-10-2024 04:42
Online taker earn 25
Posted on: 23-10-2024 04:42
Digital Product Reviewer (Remote)
Posted on: 23-10-2024 04:42
Remote Online chat specialist
Posted on: 23-10-2024 04:42
Remote Record Clerk (Entry-Level)
Posted on: 23-10-2024 04:42
Medical Admin Senior Representative
Posted on: 23-10-2024 04:42
Class A Delivery Driver
Posted on: 23-10-2024 04:42
Remote Moderators (Costa Rica)
Posted on: 23-10-2024 04:42
Associate Relations Consultant in Mooresville, NC
Posted on: 24-01-2025 00:00
Career Opportunities: LiteracyCorps Member - Part Time (249828)
Posted on: 13-09-2024 00:00
Walmart Data Entry Work From Home Jobs-(Entry Level/No Experience Required)
Posted on: 13-09-2024 00:00
Seasonal Sales Associate
Posted on: 27-02-2025 00:00
REMOTE Data Analyst
Posted on: 27-02-2025 00:00
M&E Meeting Manager
Posted on: 16-07-2024 19:01
Field Technician & Equipment Services
Posted on: 23-10-2024 04:42
Principal Systems Engineer
Posted on: 16-07-2024 18:49
ATT Remote Jobs (Data Entry) ? Work From Home Job
Posted on: 27-02-2025 00:00
Software Engineer C++ (100% Remote - India)
Posted on: 11-12-2024 17:46