Intake Support Specialist of Vocational Services; Remote/Hybrid
Position: Intake Support Specialist of Vocational Services (Remote/Hybrid) Intake Support Specialist of Vocational Services (Remote/Hybrid) Full-time | Florida | $16.00 per hour, plus bonus. Join Our Team! A flexible schedule, paid weekly, working in the community, making a difference, surrounded by a great team, and maintaining work/life balance: This is what you can expect working at employ U! Full-time Employee Benefits • Health Insurance • Health Savings Account • Dental Insurance • Vision Insurance • Life Insurance • Employee Assistance Program (EAP) • 401(k) Plan • Paid Time Off • Paid Holidays • Bonus Potential (eligible positions) • Flexible work schedule for exceptional work/life balance • Pet Insurance Part-time Employee Benefits • Dental Insurance • Vision Insurance • 401(k) Plan • Paid Time Off • Paid Holidays • Basic Life Insurance • Employee Assistance Program (EAP) • Flexible work schedule for exceptional work/life balance • Pet Insurance Want to get a glimpse into the employ U atmosphere? Watch this video Requirements This is primarily a remote position; however, candidates must be available to report to a local Florida office as needed for occasional in‑person client services, meetings, or other on‑site responsibilities. Position Summary The Admin Support of Vocational Services position assists with the efficient operation of the Vocational Services program by performing a variety of clerical and administrative tasks such as coordinating client intakes, completing payroll onboarding and associated paperwork. Essential Functions • Completes initial intake referrals via in‑person, online or by phone as needed. • Completes all plans in electronic system and reviews services at intake with client and parent; uploads associated intake documents into database to include all plans or any other documentation provided at client intake. • Enters all client information at intake into database and completes onboarding paperwork and processes. • Reviews and writes Monthly Progress Notes and notifies the appropriate staff member when the note is ready to be submitted. • Scans caseload files for missed client contacts for each area; notifies the appropriate staff member of any missed clients. • Contacts clients who are disengaged and communicates by sending follow‑ups to appropriate staff member. • Enters Memorandum of Understanding (MOU) documents for businesses into database and ensures information is accurately entered; ensures MOU’s are renewed with the business. • Drives clients to various locations as needed. • Completes other assigned tasks as directed. Position Qualifications Competency Statements • Job Knowledge • Interpersonal Skills • Customer Service Skills • Communication • Organizational Skills • Working Independently • Time Management Skills & Abilities Education • High School diploma required; some college including a degree in any field preferred. Experience • No experience necessary; experience working with individuals with a disability and/or prior counseling, job placement, job coaching or working within public vocational rehabilitation programs is preferred. Computer Skills • Proficient with Microsoft Suite, Adobe and web‑based database systems. • CRM Experience Preferred. Other Requirements • Open availability required: must be available during days, evenings and weekends. • Ability to pass a level 2 background check. • Must have reliable transportation, a valid driver’s license, auto registration, auto insurance. • Bilingual is a plus (English / Spanish); ASL is a plus. • Confidentiality and the ability to manage multiple deadlines is required. • Must have own computer, printer, smartphone with data plan, and high‑speed internet connection. Travel Travel required to one or more of our local Florida offices, as needed. Physical Demands & Working Environment Environment: Office environment and in the field at various business locations. Physical: Standing, walking, reaching and prolonged periods sitting while driving and working on a computer. Must be able to lift up to 10 pounds as needed. Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents. Hearing: Hear within the normal audio range with or without correction. #J-18808-Ljbffr Apply tot his job