Inside Sales Associate

DRF Water Heating Solutions is seeking a motivated Inside Sales Associate to join their team. In this role, you will engage with potential customers, convert leads into sales, and build strong customer relationships while meeting sales goals to earn commission. Responsibilities Engage with potential customers via calls, email, and online chat Convert incoming calls and outbound leads into sales Build strong customer relationships by understanding their needs Follow-up on leads and deliver excellent post-sale support Collaborate with marketing and operations to ensure smooth service Meet or exceed individual and team sales goals to earn weekly commission Develop product and sales skills with the ability to promote to salary role Skills Sales-driven and motivated by earning potential Excellent verbal and written communication skills Friendly, persuasive, and eager to learn Organized with strong follow-up habits Tech-savvy and experienced with CRM tools Previous sales or customer service experience preferred (especially in home services) Benefits Medical, dental, and vision insurance Life insurance Short- and long-term disability 401(k) retirement plan Paid holidays, vacation, and sick time Tuition reimbursement Employee Assistance Program (EAP) Access to a Corporate Chaplain Casual dress code and a supportive, team-oriented culture Company Overview DRF Water Heating Solutions mission is to help as many people as we can. It was founded in undefined, and is headquartered in Plainfield, Illinois, USA, with a workforce of 51-200 employees. Its website is