Immediate Hiring: Evening & Weekend Office Receptionist for America's #1 Furniture & Mattress Retailer - Ashley Furniture HomeStore

Join Our Team: Elevate Your Career as an Office Receptionist at Ashley Furniture HomeStore Ashley Furniture HomeStore, America's #1 Furniture & Mattress Retailer, is on a mission to revolutionize the home furnishings industry. We're not just a company; we're a family-driven enterprise that has been perfecting the art of home decor for generations. Our Ashley Home Store in Fort Wayne is expanding, and we're on the lookout for a talented and charismatic Office Receptionist to join our dynamic team. If you're passionate about delivering exceptional customer experiences and thrive in a fast-paced environment, we want to hear from you! About the Role: Office Receptionist - Evenings & Weekends As an Office Receptionist at our Fort Wayne Ashley Furniture HomeStore, you will be the face of our company, providing a warm and welcoming experience for our customers. This is a full-time position that requires flexibility, including working on Saturdays from 10am-6pm or 12pm-8pm, Sundays from 12pm-5pm, and three weekday shifts from 12pm-8pm. If you're available to work evenings and weekends and are looking for a challenging yet rewarding role, this could be the perfect opportunity for you. Key Responsibilities: Managing and handling customer inquiries in person, ensuring that every guest leaves with a positive impression of our brand. Answering and directing incoming telephone calls with professionalism and a customer-centric approach. Proactively calling customers regarding their orders and deliveries to keep them informed and satisfied. Collaborating with our sales staff to provide an exceptional shopping experience for our guests, driving sales and customer loyalty. Processing applications for our finance vendors efficiently and accurately, ensuring a seamless experience for our customers. Handling customer payments with precision, maintaining a high level of accuracy and security. Closing out the cash drawer and reconciling the day's business, demonstrating a strong attention to detail and organizational skills. Essential Qualifications: To succeed in this role, you must possess: A friendly and outgoing personality, with a natural ability to connect with people from diverse backgrounds. Excellent communication and interpersonal skills, both written and verbal. The ability to multitask with ease, prioritizing tasks to meet deadlines and achieve results. A reliable and punctual work ethic, with a strong commitment to being on time and meeting scheduling requirements. Basic math skills and accuracy with handling financial transactions. Proficiency in using office software and technology, including but not limited to Microsoft Office and customer relationship management (CRM) systems. Preferred Qualifications: While not mandatory, having the following qualifications can give you a competitive edge: Previous experience in a customer-facing role, particularly in retail or a related industry. Familiarity with furniture retail or sales experience. Knowledge of finance and payment processing systems. Experience working in a fast-paced, dynamic environment. Skills and Competencies for Success: To excel as an Office Receptionist at Ashley Furniture HomeStore, you'll need: Customer Service Skills: The ability to provide exceptional service, ensuring that every customer interaction is positive and memorable. Communication and Teamwork: Effective communication skills to work collaboratively with our sales team and other departments. Problem-Solving and Adaptability: A proactive approach to resolving issues and adapting to changing situations. Organizational Skills: Strong organizational abilities to manage multiple tasks and responsibilities. Technical Skills: Proficiency in using technology and software relevant to the role. Career Growth Opportunities and Learning Benefits: At Ashley Furniture HomeStore, we're committed to your professional growth and development. As an Office Receptionist, you'll have the opportunity to: Develop your customer service and communication skills in a dynamic retail environment. Gain experience in sales support and finance processing, enhancing your versatility and value as an employee. Participate in ongoing training and development programs to stay up-to-date with industry trends and best practices. Advance your career within our company, with opportunities for promotion and professional growth. Work Environment and Company Culture: Our Ashley Home Store in Fort Wayne is a vibrant and inclusive workplace that values diversity and promotes a culture of excellence. As a member of our team, you'll enjoy: A collaborative and supportive work environment that encourages teamwork and innovation. A dynamic and fast-paced atmosphere that keeps you engaged and motivated. Opportunities to be part of a leading brand that is shaping the future of home furnishings. Compensation, Perks, and Benefits: We offer a competitive salary and comprehensive benefits package, including: A salary that reflects your experience and qualifications. A comprehensive benefits package that includes health, dental, and vision insurance. Opportunities for bonuses and incentives based on performance. A dynamic work environment with opportunities for professional growth and development. Ready to Apply? If you're a motivated and customer-focused individual looking for a new challenge, we encourage you to apply for this exciting opportunity. At Ashley Furniture HomeStore, we're passionate about creating a better home for everyone, and we're looking for talented individuals like you to join our team. Don't miss your chance to be part of our story - apply now and take the first step towards a rewarding career with America's #1 Furniture & Mattress Retailer! Apply for this job