[Hiring] Radiology Operations Support Technician @Bay Medical Management, LLC

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Radiology Operations Support Technician coordinates incoming radiology exams to support timely review and reporting by radiologists and ensures results are communicated to appropriate clinical staff and physicians. This role provides telephone and operational support to all facilities, clinicians, support staff, and radiologists regarding radiology services. The position is part-time (24 hours per week) with a set schedule of Monday through Thursday, 12:00 p.m. to 6:00 p.m., and is 100% remote, working from home. • Processes incoming radiology exams, paperwork, and phone calls from contracted hospitals and outpatient imaging centers • Monitors worklists and filters within appropriate BIC and hospital-based systems • Prepares exams for radiologist interpretation, including verifying exam and clinical information, ensuring receipt of relevant prior studies, resolving exceptions as needed, and linking all pertinent studies for electronic reading • Prioritizes exams appropriately and assigns radiologists as needed to meet required turnaround times • Sends preliminary radiology reports to Imaging Departments, Emergency Rooms, inpatient units, urgent care, and other clinics via fax and/or PACSscan • Contacts inpatient units to verify receipt of radiology reports when required • Answers, prioritizes, and routes multiple incoming calls to radiologists as appropriate • Initiates outbound phone calls on behalf of radiologists as requested • Assigns exams within Clario • Consistently monitors and responds to email and instant messaging across multiple platforms, including Sectra, Microsoft Teams, and Clario • Acts as a liaison between radiologists, clinical sites, and the internal BMMI IT department; coordinates with Bay Medical and hospital IT staff as needed • Assists the Radiology Support Technician Lead with training Radiology Operations Support Technicians on procedures and systems • Trains Radiology Support Technicians on established procedures and system workflows • Performs clerical duties such as copying, filing, faxing, and document management • Uses multiple computer systems to input, retrieve, and print patient information Qualifications • High school diploma or GED required • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals • Ability to write routine email correspondence • Ability to communicate effectively in verbal and written form • Ability to work efficiently in a fast-paced environment, meet continual deadlines, manage multiple priorities, and remain organized amid frequent interruptions • Regular interaction with radiologists, referring physicians, and Imaging and Emergency Department staff across multiple facilities • Ability to make ongoing decisions regarding daily work priorities in accordance with company policies and procedures • Working knowledge of medical office procedures and medical terminology preferred • Basic computer and keyboarding skills • Excellent verbal and written communication skills • Strong customer service skills • High attention to detail • Ability to work effectively as part of a team Requirements • Salary Range: $27.85 - $31.13 per hour • Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data. Benefits • Medical, Dental, and Vision insurance • 401(k) with company match and a generous profit-sharing program • Paid time off including vacation (starting at up to 3 weeks/year), sick time, and holidays • Flexible spending accounts (FSA), health savings accounts (HSA), and health reimbursement accounts (HRA) for select health plans • Company paid Basic Life and AD&D insurance, and an Employee Assistance Program (EAP) • A wide range of voluntary plans—from pet insurance to identity theft protection Apply tot his job