[Hiring] Pediatric Nurse Care Manager @Included Health

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We're looking for a Newborn/Pediatric Nurse Care Manager for our Care and Case Management team, who is passionate about caring for members holistically through their healthcare journey and ensuring needs are met with industry-leading interventions. The telephonic Nurse Care Manager will guide members through complex Medical and Behavioral Health situations, partnering with a diverse clinical team that includes a variety of healthcare professionals, care coordinators, and records specialists, to deliver integrated remote care in a creative way. • Deliver coordinated, patient-centered virtual Care Management by telephone and video that improves members' health outcomes. • Create impactful care plans together with members and our diverse care team, and help members achieve the desired goals. • Help members navigate complex medical conditions, treatment pathways, benefits, and the healthcare system in general. • Partner with the members' local providers to ensure coordinated care. • Provide compassionate, longitudinal follow-up care, building supportive relationships. • Assist throughout acute healthcare episodes, such as hospitalizations and rehabilitation stays, providing coordinated Case Management to support the member and their family. • Coordinate necessary resources that holistically address members' problems, whether clinical or social. Qualifications • Bachelor of Science in Nursing (BSN). • Must have current CCM Certification or eligibility within 6 months of hire. • 5+ years of experience in nursing. • 2+ years experience working in care management. • Must reside in a compact NLC state. • Active Compact RN license in good standing with the nursing board of their state. • Willingness to become (and maintain) licensure in multiple states. • Work 9AM-6pm PST (Preference for those based in MST/PST time zones). • Be comfortable discussing several medical conditions and experience with populations across the age ranges. • Spanish speaking desirable. • Experience working remotely, and strong competence and ability to use multiple computer/medical record systems. • Be empathetic. We work with patients and their families who are going through challenging times. • Strictly follow security and HIPAA regulations to protect our patients' medical information. • Be pleasant, responsive, and willing to work with and learn from our team. • A lot of time is spent on the phone with patients and families, and a lot of time communicating with colleagues. • Efficient at writing medical information in easy-to-understand, patient-centric language. Requirements • The United States new hire base salary target range for this full-time position is: $73,700 - $103,180 + equity + benefits. • Starting base salary for the successful candidate will depend on several job-related factors, unique to each candidate. • Compensation structures and ranges are tailored to each zone's unique market conditions. Benefits • Remote-first culture. • 401(k) savings plan through Fidelity. • Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance). • Full suite of Included Health telemedicine and health care navigation products and services offered at no cost for employees and dependents. • Generous Paid Time Off ("PTO") and Discretionary Time Off ("DTO"). • 12 weeks of 100% Paid Parental leave. • Family Building Benefit with fertility coverage and up to $25,000 for Surrogacy & Adoption financial assistance. • Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment). • 11 Holidays Paid with one Floating Paid Holiday. • Work-From-Home reimbursement to support team collaboration and effective home office work. • 24 hours of Paid Volunteer Time Off ("VTO") Per Year to Volunteer with Charitable Organizations. Company Description Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. Apply tot his job