Happiness Engineer, Data & Migration Specialist

Job Description: • Data Migration & Customer Onboarding • Work 1-on-1 with church leaders to understand how they are using their current software tools and how they can best utilize Flocknote • Clean up, sort, and organize data from other member management systems or donation systems for import into Flocknote • Conduct product trainings and provide clear, helpful how-tos • Proactively assist churches with the documentation needed to enroll in online giving • Customer Support & Insights • Provide excellent customer support via email and phone, helping churches succeed with Flocknote • Build relationships with church leaders and organizations who might benefit from Flocknote • Communicate insights from customers to improve our tools and services • Conduct product demos and showcase how Flocknote can best serve different organizations • Troubleshoot, problem-solve, and assist in testing new features • Be an active team member contributing to the future direction of the company Requirements: • Exceptional communication skills via email, phone, video call, and in person • Strong ability to work with large data sets in Excel quickly and efficiently • Tech-savvy, adaptable, and eager to learn • Proactive self-starter who takes initiative and follows through • Excellent collaboration and feedback skills • Genuine love of people and desire to help them succeed • Strong customer service skills, both verbal and written • Familiar with modern communication tools and trends • Highly organized, detail-oriented, and adaptable in a fast-paced environment • Bonus: experience in leadership, sales, ministry, or with using CMS/database tools, or popular church management tools. Benefits: • All positions are full-time (remote/work-from-home) positions with salary and benefits. Apply tot his job