Franchise Business Consultant - Health & Wellness
Job Description: • The Franchise Business Consultant will play a critical role in supporting and guiding franchisees to achieve business success. • This role involves working closely with franchise owners to provide operational support, identify opportunities for improvement, and ensure compliance with company standards. • Serve as the primary point of contact for assigned franchisees, providing ongoing support, coaching, and guidance to help them achieve their business goals. • Conduct regular business reviews with franchisees to assess performance, identify areas for improvement, and develop action plans to enhance operational efficiency and profitability. • Ensure that all franchise locations adhere to brand standards, operational procedures, and customer service guidelines. • Facilitate training sessions for franchisees and their teams on best practices, new initiatives, and operational processes to drive consistency and excellence across all locations. • Review financial reports with franchisees, offering insights and recommendations to improve profitability, manage costs, and optimize revenue streams. • Assist franchisees in implementing local marketing strategies, leveraging corporate resources, and driving customer engagement to increase brand awareness and sales. • Address and resolve operational challenges faced by franchisees, offering practical solutions and strategies to overcome obstacles. • Conduct regular site visits to franchise locations, providing hands-on support, observing operations, and offering tailored recommendations for improvement. • Collaborate with franchisees to identify opportunities for business growth, including expanding service offerings, increasing customer retention, and enhancing the overall customer experience. • Provide regular reports to the Director of Franchise Operations on the status of franchise locations, including performance metrics, compliance issues, and progress on action plans. • Build strong, positive relationships with franchisees, fostering a culture of trust, collaboration, and mutual success. Requirements: • Bachelor’s degree in Business Administration, Management, or a related field; advanced degree preferred. • Minimum of 5 years of experience in franchise operations, business consulting, or a similar role, preferably within the health and wellness industry. • Strong understanding of franchise business models, including operations, marketing, and financial management. • Excellent communication, coaching, and relationship-building skills. • Ability to analyze financial reports and operational data to provide actionable insights. • Strong problem-solving skills with a proactive and solution-oriented mindset. • Ability to travel regularly to visit franchise locations and provide on-site support. • Proficiency in using business management software and CRM systems. • Passion for the health and wellness industry and a commitment to supporting franchisees in delivering exceptional customer experiences. Benefits: Apply tot his job