**Experienced Work from Home Inbound Customer Service Representative – Seasonal Part-Time Opportunity at blithequark**

Are you a customer service enthusiast looking for a flexible part-time job that fits your schedule? Do you have excellent communication skills, a passion for helping others, and a reliable computer setup at home? If so, we invite you to join our team at blithequark as a Work from Home Inbound Customer Service Representative! **About blithequark** blithequark is a customer-centric business that supports warehousing, information technology, and contact centers. As an affiliate company of Colony Brands, Inc., one of North America's largest, multi-channel direct-marketing companies, we are committed to delivering exceptional customer experiences and supporting the well-being of our employees. Our company culture values flexibility, teamwork, and continuous learning, making us an ideal workplace for those seeking a dynamic and supportive environment. **Job Summary** As a Work from Home Inbound Customer Service Representative at blithequark, you will be responsible for maintaining positive customer relations by addressing all types of product-related concerns, including taking orders, verifying information, tracking packages, and answering customer questions. You will work from the comfort of your own home, utilizing your computer and communication skills to provide exceptional customer service. We offer flexible schedules, paid training, employee discounts, and a range of benefits and perks to support your well-being and career growth. **Key Responsibilities** * Respond to customer inquiries via phone, email, or chat, providing accurate and timely solutions to their concerns * Take orders, verify customer information, and track packages to ensure seamless customer experiences * Utilize multiple systems and software to navigate customer information and resolve issues efficiently * Collaborate with colleagues to share knowledge, best practices, and ideas to improve customer service * Participate in ongoing training and development to enhance skills and stay up-to-date on product knowledge * Meet performance metrics and quality standards to ensure exceptional customer satisfaction **Preferred Qualifications** * 1-2 years of customer service experience in a call center or retail environment * Excellent communication and problem-solving skills * Ability to work independently and as part of a team * Strong computer skills, including proficiency in Microsoft Office and customer relationship management (CRM) software * Familiarity with product knowledge and sales techniques * Experience with upselling and cross-selling products * Ability to work in a fast-paced environment and adapt to changing priorities **Essential Qualifications** * High school diploma or equivalent required * 18 years or older * Reliable computer setup at home, meeting our minimum technical requirements (see below) * Strong communication and interpersonal skills * Ability to work in a team environment and adapt to changing priorities * Basic computer skills, including Microsoft Office and internet navigation **Technical Requirements** * A PC or Laptop with: + Current and supported MS Windows 10 or 11 Operating System (No Mac, Vista, Chromebook, or XP) + Processor: AMD Ryzen 2nd Generation or newer OR INTEL i-series 8th Generation or newer with 4 or more cores and must be 2018 or newer + 8GB RAM or installed memory + 10GB of Free Hard Disk Space * Dedicated High Speed Internet: + Internet Download Speed: 10.0 MBPS + Internet Upload Speed: 5.0 MBPS + Wired Internet with a cable connection (Dial-up, Wi-Fi, Hotspots, and Satellite are not allowed) * Additional Requirements: + Keyboard: Function Keys (F-Keys) + Wired USB Headset + Webcams are recommended (not required) + Dual monitors recommended (not required) + Minimum monitor size of 17+ inches recommended (not required) + External mouse recommended (not required) **Training and Development** * 1st Shift Training: 2 weeks (M-F), 8:30am-3:30pm * 2nd Shift Training: 2 weeks (M-F), 5:00pm-11:00pm * Weekend Training: 3 weekends (Sa-Su), 8:00am-4:00pm * Ongoing training and development to enhance skills and stay up-to-date on product knowledge **Benefits and Perks** * Performance Based Pay/Incentives: We provide job performance pay and incentive-based pay for the majority of our Temporary/Part-Time roles * Shift Premium pay for 2nd, 3rd, and Weekend shifts * Holiday Pay for employees returning for their fifth consecutive season * Safety and Attendance Incentives * Employee Discounts: Our employee sales program offers employee discounts on items ordered from our catalogs and selected Outlet Store. Discounts range from 45% to 50% off. * Employee Mini Stores: Discounted product offered at our multiple Employee Only Stores * Flexible Work Schedules **How to Apply** If you are a motivated and customer-focused individual looking for a flexible part-time job that fits your schedule, we invite you to apply for this exciting opportunity at blithequark. Please visit our website at [insert link] to complete the online application. You can also call us at 608-328-8480 if you have additional questions. **Equal Employment Opportunity** blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion. **Contact Us** If you have any questions or concerns about this opportunity, please do not hesitate to contact us. We look forward to hearing from you and exploring how you can join our team at blithequark! Apply for this job