**Experienced Work From Home Customer Support Representative – Day Shift**
Join arenaflex, a renowned leader in the industry, as we actively seek highly skilled and motivated Customer Support Representatives to join our dynamic team. As a Work From Home Customer Support Representative, you will play a vital role in delivering exceptional customer experiences, ensuring customer satisfaction, and driving business growth. With a competitive hourly wage of $16.00 to $18.00 and opportunities for commission, this is an exciting opportunity to kick-start your career in customer support. **About arenaflex** arenaflex is a forward-thinking organization that prioritizes innovation, collaboration, and employee well-being. As a 5X winner of Best Places to Work and 2X winner of Utah's Best of State staffing agency, we take pride in creating a work environment that fosters growth, creativity, and inclusivity. Our commitment to excellence has earned us a reputation as a trusted partner in the industry, and we're excited to welcome like-minded individuals to our team. **Job Description** As a Work From Home Customer Support Representative, you will be responsible for providing exceptional customer service to patients, answering phone calls, and addressing their queries in a professional and empathetic manner. Your role will involve: * Scheduling patient surgeries and coordinating with local surgery managers * Answering phone calls, explaining our services and fees, and addressing patient queries * Taking down insurance information and scheduling financing applications * Coordinating with local surgery managers to ensure seamless patient consultations * Working collaboratively with a call center team to support 4 markets and 16 offices specializing in wisdom teeth removal **Requirements** To succeed in this role, you will need: * Fluency in Spanish (read, write, and translate) * Residency in the state of Utah * Excellent communication and interpersonal skills * Proven experience in sales, upselling, and customer support (at least 3 months) * Strong attention to detail and ability to multitask * Reliable internet connection with a minimum speed of 50 Mbps download and 10 Mbps upload * Availability to work Monday to Friday, 8:30am - 5:00pm or 10:00am - 6:30pm, and every sixth Saturday from 8:00am - 4:00pm **Preferred Qualifications** While not essential, the following qualifications will be advantageous: * Previous experience in a call center environment * Knowledge of customer relationship management (CRM) software * Familiarity with sales and marketing principles * Certification in customer service or a related field **What We Offer** As a valued member of our team, you can expect: * Competitive hourly wage of $16.00 to $18.00 * Opportunities for commission and bonuses * Comprehensive training and onboarding program * Ongoing support and development opportunities * Collaborative and dynamic work environment * Flexible work arrangements, including work from home options * Access to cutting-edge technology and tools * Recognition and rewards for outstanding performance **Why Join arenaflex?** At arenaflex, we're passionate about creating a workplace that inspires growth, creativity, and inclusivity. Our commitment to employee well-being and development has earned us a reputation as a trusted partner in the industry. Join our team and become part of a dynamic and supportive community that values your contributions and fosters your success. **How to Apply** If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to welcoming you to our team! Apply for this job