**Experienced Virtual Customer Support Agent - Work from Home with blithequark**
Join the blithequark Family as a Virtual Customer Support Agent Are you a customer service professional looking for a flexible and rewarding work-from-home opportunity? Do you have a passion for helping others and providing exceptional support? blithequark is seeking experienced and motivated individuals to join our team as Virtual Customer Support Agents. As a blithequark team member, you'll have the opportunity to work from the comfort of your own home, choose your own hours, and enjoy a competitive compensation package. About blithequark blithequark is a leading provider of virtual customer support services, offering a wide range of solutions to meet the needs of our clients. We're a family-oriented company that values flexibility, autonomy, and exceptional customer service. Our virtual agents are true professionals with relatable personalities and a "bend-over-backwards for you" mentality. We're committed to providing a supportive and inclusive work environment that allows our team members to thrive. Key Responsibilities Provide exceptional customer support via phone, video calls, and live chats Assist customers with their queries and concerns in a professional and courteous manner Utilize your home computer and remotely connect to our system to answer inbound calls and chats Participate in training and certification programs to enhance your skills and knowledge Work independently in a home office setting with minimal supervision Meet or exceed performance targets and customer satisfaction goals Essential Qualifications Experience Requirements 6+ months of customer service and/or administrative experience (call center or phone support experience preferred) High level of professionalism and excellent communication skills Excellent typing skills (40+ wpm) and computer skills (Microsoft Office, Google Suite, etc.) Ability to work independently and as part of a team Willingness to work overtime and/or weekends if necessary Technical Requirements CPU: i5 (or equivalent), i7 recommended (no Atom, Celeron, Pentium, Opteron processors) Internet: 5Mbs down speed minimum, 3Mbs up speed minimum Network Latency: Max 250 MS latency max OS: Win 8.1 (64bit), Win 10 (64bit) RAM: 4GB minimum, 8GB recommended Home office setup with ethernet cord and nearby router or wall for firewall/security purposes Preferred Qualifications Previous experience in a virtual or remote work environment Knowledge of customer relationship management (CRM) software Experience with live chat software and other customer support tools Strong problem-solving and analytical skills What We Offer Compensation and Benefits Competitive hourly rate: $10/hour starting + bonuses/incentives (with the opportunity to make $30,000-60,000+ per year) Flexible scheduling: choose your own hours, work a minimum of 40 hours per week Autonomy: work independently in a home office setting Opportunities for career growth and professional development Comprehensive training and certification programs Work Environment and Culture Family-oriented company with a supportive and inclusive work environment Flexible work arrangements: work from home, choose your own hours Opportunities for socialization and team-building through virtual events and activities Recognition and rewards for outstanding performance How to Apply If you're a motivated and customer-focused individual looking for a rewarding work-from-home opportunity, we encourage you to apply to join the blithequark team. With over 2,000 full-time immediate openings, we're excited to welcome new team members and provide them with the tools and support they need to succeed. Don't miss this opportunity to join a dynamic and growing company like blithequark. Apply now and start your journey as a Virtual Customer Support Agent! Apply for this job