Experienced Virtual Assistant for American Express - Remote Opportunity with Workwarp
Join a Global Community of Innovators and Leaders At American Express, we're not just a company - we're a community of diverse individuals united by a shared passion for delivering exceptional customer experiences. With a rich history and a global presence, we're committed to helping people and businesses achieve their goals. As a Virtual Assistant for American Express, you'll be part of a dynamic team that drives business results through creativity, innovation, and a customer-centric approach. About the Role We're seeking an experienced Virtual Assistant to join our Global Advertising and Brand Management (GABM) organization, working closely with our In-House Creative agency, OnBrand. As a Senior Virtual Assistant, you'll play a critical role in supporting our team in delivering high-quality digital experiences that drive business results. You'll work on multiple parallel project engagements, collaborating with cross-functional teams to develop innovative solutions that exceed customer expectations. Key Responsibilities Execute development for multiple parallel project engagements, ensuring timely and high-quality delivery. Write high-quality code for digital platforms using HTML, CSS, and JavaScript, staying up-to-date with industry trends and best practices. Produce, maintain, and modify digital experiences and user interfaces, ensuring seamless customer experiences across channels. Partner with UX/UI, copy, and design teams to develop the overall look and design of digital experiences, driving creative excellence. Ensure that best practices regarding accessibility, responsiveness, performance, and ease of use are included early on in project ideation, driving customer-centricity. Develop an overall development approach and guide other developers through execution to delivery, providing proactive coaching and feedback. Ensure all digital experiences align to industry standards and best practices, staying ahead of the curve. Partner with QA team to troubleshoot and resolve defects, identify patterns, and use learnings to optimize overall development processes. What We're Looking For To succeed in this role, you'll need a strong foundation in development, a passion for innovation, and a customer-centric approach. Here are the essential qualifications and skills we're looking for: Essential Qualifications Strong experience in development, with a focus on HTML, CSS, and JavaScript. Experience working on multiple parallel project engagements, with a proven track record of delivering high-quality results. Strong understanding of digital experiences and user interfaces, with a focus on accessibility, responsiveness, performance, and ease of use. Excellent collaboration and communication skills, with the ability to work effectively with cross-functional teams. Strong problem-solving skills, with the ability to troubleshoot and resolve defects. Preferred Qualifications Experience working in an In-House Creative agency or a similar environment. Knowledge of industry trends and best practices in digital marketing and customer experience. Experience with project management tools and methodologies, such as Agile or Scrum. Strong understanding of data-driven marketing and hyper-personalized digital communication. What You'll Gain As a Virtual Assistant for American Express, you'll have the opportunity to work on exciting projects, develop new skills, and grow your career. Here are some of the benefits you can expect: Opportunities for career growth and professional development, with a focus on mentorship and coaching. A dynamic and supportive work environment that encourages innovation and creativity. A competitive salary and benefits package, with opportunities for recognition and reward. The chance to work with a global and diverse community of colleagues, driving business results and customer satisfaction. Access to cutting-edge technologies and tools, staying ahead of the curve in digital marketing and customer experience. Our Culture and Work Environment At American Express, we're committed to creating a work environment that's inclusive, diverse, and supportive. Here are some highlights of our culture and work environment: A remote work environment that offers flexibility and work-life balance. A culture that values diversity, equity, and inclusion, with a focus on creating a sense of belonging. Opportunities for professional development and growth, with a focus on mentorship and coaching. A collaborative and dynamic work environment that encourages innovation and creativity. Compensation and Benefits We offer a competitive salary and benefits package, with opportunities for recognition and reward. While we can't disclose specific details, you can expect a comprehensive package that includes: A competitive salary that reflects your experience and qualifications. A range of benefits, including health insurance, retirement savings, and paid time off. Opportunities for bonuses and other incentives, tied to performance and business results. A culture that recognizes and rewards outstanding performance, with opportunities for career growth and professional development. Ready to Apply? If you're a motivated and experienced Virtual Assistant looking for a new challenge, we encourage you to apply now. We're excited to review your application and discuss this opportunity further. Join Team Amex and let's lead the way together! Apply for this job