**Experienced Travel Consultant – Remote Customer Service Representative**

Are you passionate about travel and customer service? Do you have a knack for making every experience unforgettable? Look no further than blithequark, a family-owned agency dedicated to providing the most customized and personalized services for all types of vacations. As a remote customer service representative, you will be an integral part of our team, working with a variety of vendors to plan vacations ranging from theme park vacations to destination weddings, cruises, and all-inclusive resorts. At blithequark, we pride ourselves on our commitment to excellence and our passion for delivering top-notch customer service. We are seeking a highly motivated and organized individual who is comfortable working in a fast-paced environment and is dedicated to making every vacation stress-free and enjoyable for our clients. **Responsibilities:** As a travel consultant with blithequark, your primary goal will be to provide exceptional customer service to our clients. This will involve: * Researching various destinations and travel options to provide clients with the most up-to-date information on prices, customs, weather conditions, and reviews. * Diagnosing clients' specifications and suggesting suitable travel packages and/or services to meet their needs. * Organizing travel from beginning to end, including booking flights, hotels, and activities. * Supplying travelers with pertinent information and useful travel materials to ensure a smooth and enjoyable trip. * Collecting deposits and managing client payments in a timely and efficient manner. * Using promotional techniques and preparing promotional material to sell itineraries and tour packages. * Handling unforeseen issues and determining eligibility for credits/refunds in a fair and transparent manner. * Maintaining relationships with key persons, including vendors and clients. * Keeping financial statements and documents up-to-date and accurate. * Asking for help and guidance when needed to ensure the highest level of customer satisfaction. **Essential Qualifications:** * Proficiency in English; multilingualism is a plus. * Exemplary sales skills and a customer-oriented approach. * Well-versed in various areas of travel, including domestic, international, business, holidays, groups, and individual travel. * Ability to present, persuade, and communicate effectively. * Demonstrate ability to handle crises and provide exceptional customer service in high-pressure situations. **Preferred Qualifications:** * Previous experience in customer service or sales. * Knowledge of the travel industry and its various components. * Familiarity with travel software and technology. * Strong organizational and time management skills. * Ability to work independently and as part of a team. **Skills and Competencies:** * Excellent communication and interpersonal skills. * Strong problem-solving and analytical skills. * Ability to work in a fast-paced environment and prioritize tasks effectively. * Strong attention to detail and organizational skills. * Ability to adapt to changing situations and priorities. * Strong customer service skills and a passion for delivering exceptional customer experiences. **Career Growth Opportunities and Learning Benefits:** At blithequark, we are committed to providing our employees with the tools and resources they need to succeed. As a remote customer service representative, you will have access to: * Comprehensive training and onboarding program to ensure your success. * Ongoing training and development opportunities to enhance your skills and knowledge. * Opportunities for career advancement and professional growth. * A supportive and collaborative work environment that encourages open communication and feedback. **Work Environment and Company Culture:** Blithequark is a family-owned agency that values its employees and strives to create a positive and supportive work environment. As a remote customer service representative, you will have the flexibility to work from home and enjoy a comfortable and productive work environment. Our company culture is built on the principles of: * Excellence: We strive for excellence in everything we do, from customer service to product quality. * Integrity: We operate with integrity and transparency, always doing the right thing. * Teamwork: We believe in the power of teamwork and collaboration to achieve our goals. * Innovation: We encourage innovation and creativity to stay ahead of the curve. * Customer Focus: We are customer-centric and dedicated to delivering exceptional customer experiences. **Compensation, Perks, and Benefits:** As a remote customer service representative with blithequark, you will enjoy a competitive compensation package that includes: * Commission-based compensation structure. * Flexible schedule with the option to work from home. * Comprehensive training and onboarding program. * Ongoing training and development opportunities. * Opportunities for career advancement and professional growth. * A supportive and collaborative work environment. * Travel perks and discounts. * Opportunity to work with the best vendors in the industry. **How to Apply:** If you are a motivated and organized individual with a passion for travel and customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! **Note:** This is a 1099 position, and by applying, you acknowledge that you are aware this is a commission-based, 1099 position. Apply for this job