Experienced Technical Product Manager – Cloud Computing, Sales Operations, and Customer Experience Innovation at blithequark

Introduction to blithequark For over 15 years, blithequark has been at the forefront of cloud computing, offering a comprehensive and broadly adopted platform that empowers millions of active customers worldwide. Our customers, ranging from the fastest-growing startups to the largest enterprises and leading government agencies, rely on our platform to power their infrastructure and accelerate their growth journeys. At blithequark, we are committed to inventing the tools that enable our salespeople to be effective advisors and partners for our customers, and we are now seeking a talented Technical Product Manager to join our team. About the Role The blithequark Field Experiences (AFX) team is looking for a driven, curious, and passionate inventor to dive deep into the lives of our salespeople and identify key areas for investment. As a Technical Product Manager, you will be responsible for deeply understanding the processes, complex systems ecosystem, and interpersonal networks that our salespeople navigate every day. Your goal will be to simplify, accelerate, or otherwise force multiply their effectiveness, leveraging your expertise in sales and sales operations, as well as your knowledge of the various technologies that power them. Key Responsibilities Deeply understand the processes, systems, and technologies that our salespeople use every day, and identify areas for improvement and innovation Develop and execute a product vision and strategy that aligns with the company's goals and objectives, and that simplifies, accelerates, or otherwise enhances the effectiveness of our salespeople Write press releases that imagine what we would say to customers on the release date of a new product, to ensure that we build the right solutions Determine when it is appropriate to build, improve an existing solution, or integrate existing features for a more cohesive end-to-end customer experience Ideate, incubate, and iterate on ideas until they are ready to present to leadership for review, acceptance, and funding Collaborate with cross-functional teams, including engineering, design, and sales, to deliver products and online services that meet the needs of our customers and salespeople Essential Qualifications To be successful in this role, you will need to have: 5+ years of customer-facing product development and product management experience, including defining, launching, and optimizing product and services experiences A strong technical background, with a deep understanding of sales and sales operations, as well as the various technologies that power them Experience cutting through ambiguity and driving strategy through influencing executive leadership Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams Preferred Qualifications In addition to the essential qualifications, we are looking for candidates who have: Knowledge of agile product development and life-cycle management processes Experience leading cross-functional teams to deliver products and online services on tight deadlines A proven track record of product management, with a focus on innovation, customer experience, and sales operations Strong data analysis and problem-solving skills, with the ability to drive insights and recommendations from data Skills and Competencies To be successful in this role, you will need to have a range of skills and competencies, including: Technical expertise, with a deep understanding of sales and sales operations, as well as the various technologies that power them Product management skills, with the ability to define, launch, and optimize product and services experiences Communication and collaboration skills, with the ability to work effectively with cross-functional teams Data analysis and problem-solving skills, with the ability to drive insights and recommendations from data Leadership and influencing skills, with the ability to drive strategy and influence executive leadership Career Growth Opportunities and Learning Benefits At blithequark, we are committed to the growth and development of our employees. As a Technical Product Manager, you will have access to a range of career growth opportunities and learning benefits, including: Ongoing training and development programs, to help you build your skills and expertise Mentorship and coaching, to help you achieve your career goals Opportunities to work on high-impact projects, with the potential to drive significant business outcomes A collaborative and dynamic work environment, with a team of talented and dedicated professionals Work Environment and Company Culture At blithequark, we are committed to creating a work environment that is inclusive, diverse, and supportive. We believe that our employees are our greatest asset, and we strive to create a culture that is empowering, collaborative, and fun. As a Technical Product Manager, you will be part of a team that values: Diversity and inclusion, with a commitment to creating a workplace that is welcoming and inclusive to all Psychological safety, with a focus on creating an environment where employees feel empowered to take risks and share their ideas Work-life harmony, with a commitment to supporting our employees in achieving a balance between their work and personal lives Continuous learning and growth, with a focus on providing opportunities for employees to build their skills and expertise Compensation, Perks, and Benefits At blithequark, we offer a competitive compensation package, with a range of perks and benefits that are designed to support our employees in achieving their goals. These include: A competitive salary, with a range of $116,300 to $201,100 per year, depending on location and experience A comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan and other retirement savings options A range of perks, including flexible work arrangements, paid time off, and access to on-site fitness classes and other wellness programs Opportunities for career growth and development, with a focus on providing employees with the skills and expertise they need to succeed Conclusion If you are a motivated and talented Technical Product Manager, with a passion for innovation, customer experience, and sales operations, we encourage you to apply for this exciting opportunity. At blithequark, we are committed to creating a work environment that is inclusive, diverse, and supportive, and we believe that our employees are our greatest asset. Join our team and help us shape the future of cloud computing and sales operations. 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