Experienced Specialist in Government and Corporate Affairs Customer Service – Delivering Exceptional Travel Experiences at Blithequark

Join the Blithequark Team and Embark on a Journey of Growth and Exploration Are you ready to take your career to new heights and explore a world of possibilities? Look no further than Blithequark, a leading player in the travel industry. As a Specialist in Government and Corporate Affairs Customer Service, you will be an integral part of our dynamic team, delivering exceptional travel experiences to our customers while growing your expertise and advancing your career. About Blithequark and the Industry Blithequark is a renowned airline company that has been connecting people across the globe for years. With a strong commitment to customer satisfaction, safety, and innovation, we have established ourselves as a leader in the travel industry. Our team is dedicated to providing exceptional travel experiences, and we are looking for talented individuals like you to join our crew. Job Summary As a Specialist in Government and Corporate Affairs Customer Service at Blithequark, you will be a member of our Corporate Affairs Team within the Government Affairs Division. You will be responsible for promoting and selling air travel on Blithequark, preparing itineraries, computing fares, issuing refunds, and resolving customer problems in a mutually beneficial manner. If you have excellent leadership, organizational, and customer contact skills, and are able to work in a fast-paced environment, we want to hear from you. Key Responsibilities Promote and sell air travel on Blithequark, providing customers with personalized travel solutions Prepare itineraries, compute fares, issue refunds, and prepare and issue tickets Answer inquiries regarding general travel information and resolve customer problems in a mutually beneficial manner Communicate with customers over the phone when researching passenger complaints, advising of cancelled or delayed flights Communicate new rules, policies, and procedures that would affect the customer Utilize Native SABRE to efficiently manage customer travel arrangements Demonstrate high levels of initiative, exercise good judgment, and be dependable in a fast-paced environment Essential Qualifications Education and Prior Job Experience Bachelor's degree in a relevant field or equivalent experience/training Skills, Licenses, and Certifications Ability to demonstrate excellent leadership, organizational, and customer contact skills Knowledge of Native SABRE Ability to be resourceful and creative at immediate problem resolution Ability to demonstrate high levels of initiative, exercise good judgment, and be dependable Satisfactory attendance required Preferred Qualifications Education and Prior Job Experience Prior experience in customer service, travel, or a related field Skills, Licenses, and Certifications Experience with travel industry software and systems Certifications in customer service, travel, or a related field What We Offer Travel Perks Ready to explore the world? You, your family, and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits On day one, you'll have access to your health, dental, prescription, and vision benefits to help you stay well. And that's just the start; we also offer virtual doctor visits, flexible spending accounts, and more. Wellness Programs We want you to be the best version of yourself – that's why our wellness programs provide you with all the right tools, resources, and support you need. 401(k) Program Available upon hire, and depending on the workgroup, employer contributions to your 401(k) program are available after one year. Inclusion and Diversity at Blithequark At Blithequark, we believe that inclusion and diversity are the foundation of a dynamic workforce. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities, and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Why Join Blithequark? By joining Blithequark, you will be part of a team that is dedicated to delivering exceptional travel experiences and making a positive impact on people's lives. You will have opportunities to grow your expertise, advance your career, and explore new destinations around the world. If you are passionate about customer service, travel, and innovation, we want to hear from you. Apply Now If you are ready to embark on a new journey and join our team, please apply now. We look forward to welcoming you to Blithequark! Apply for this job