**Experienced Slope Specialist – Ground Operations and Customer Support**

Join arenaflex, a leading airline company, in its mission to connect people to what's important in their lives through friendly, reliable, and affordable air travel. As an arenaflex Slope Specialist, you will play a vital role in ensuring the smooth operation of our ground tasks, providing exceptional customer support, and contributing to the success of our team. **About arenaflex** arenaflex is an Equal Opportunity Business that continues to seek opportunities to reflect the communities we serve. We welcome candidates with diverse backgrounds, experiences, and perspectives. As a company, we are committed to providing a positive and inclusive work environment that fosters growth, learning, and innovation. **Job Summary** As an arenaflex Slope Specialist, you will be responsible for coordinating planes on the ground, handling freight and baggage, and ensuring our ground tasks run smoothly and efficiently. You will work in a fast-paced environment, collaborating with other Ground task groups to meet flight departure schedules. If you are a problem-solver who enjoys working in a dynamic setting and providing excellent customer service, we encourage you to apply for this exciting opportunity. **Key Responsibilities** * Provide friendly and efficient service to customers, responding to their queries and resolving issues in a timely and professional manner. * Work in a helpful spirit to ensure the success of our organization, collaborating with colleagues and other stakeholders to achieve common goals. * Load, unload, service, guide, and direct aircraft at slopes and terminals, ensuring that all tasks are completed safely and efficiently. * Receive and record customer baggage, air cargo, mail, and company materials as required. * Handle all aspects of loading, storing, and unloading cargo, baggage, airmail, and company materials, following a predetermined plan received either electronically or physically from a Task Specialist. * Submit, either electronically or physically, a Freight Receptacle Stacking Slip (CBLS) to a Task Specialist. * Receive, transport, and deliver freight and baggage to and from aircraft and record these activities. * Distribute, gauge, stack, get, and convey air freight, checking air freight handled against accompanying documents to identify any discrepancies or inconsistencies and correct routine errors. * Protect customers' baggage, air freight, air mail, and COMAT from weather, loss, theft, damage, and destruction. * Use jetway steps regularly to convey items checked at the door to the aircraft container. * Inspect freight documents for accuracy and correct documents as necessary. * Perform interior aircraft cabin cleaning manually, including clearing upholstery, cleaning windows, galleys, and removal compartments according to established procedures. * Clean and service restrooms, operate latrine trucks, and dispose of contents according to established protocols. * May perform duties of a Provisioning Specialist, including loading aircraft cabin interiors for flights with equipment and supplies such as writing, removal, and decline compartments and supermarket items according to relevant procedures. Maintain a stock of such items and supplies. * Transport cabin and cleaning equipment between aircraft storage areas. * Operate or drive mechanical equipment, such as belt loaders, air start units, lift trucks, push back pulls, sack truck, latrine truck, and de-icers. * Physically move around push trucks and containers. * Work or travel between passenger terminals, sheds, and airfreight offices, both inside and outside. * May be exposed to a wide range of weather conditions, noise, and vibrations for extended periods. * Complete forms and procedures associated with work tasks according to established methods, and enter such data into the company's data system as required. * Responsibilities may vary by size and association of station. **Essential Qualifications** * Ability to work with others as part of a team, and work under stressful circumstances. * Should be able to complete the Slope Specialist training program with a 90% or higher average and assessment period. * Ability to understand documents, follow procedures, learn and grasp slope tasks methodology, rules, and guidelines. * Should be aware of hazardous situations and be able to handle crises on a case-by-case basis. * Should work under close time constraints to achieve rapid aircraft turns. * Should satisfy all prepping guidelines as illustrated in the Ground Tasks Worker Handbook and the Work Agreement. * Should be able to be aware of moving vehicles or aircraft and use radio equipment. Should be able to convey information and instructions verbally as well as through radio equipment. **Preferred Qualifications** * No education prerequisite. * No experience prerequisite. * Authorizing/Confirmation: + Should have a valid state driver's license. + Should be able to obtain a SIDA identification and meet all local airport requirements. + May be required by Station Initiative to obtain a Customs Seal and meet all requirements to work international flights. **Physical Abilities** * Should be able to lift and move objects of 70 pounds as well as frequently lift loads of 40 to 50 pounds on raised surfaces. * Should be able to climb, bend, twist, crawl, and stoop consistently and for extended periods. * Should be able to work in confined or high places. * Should be able to carry heavy items up and down jetway steps. **Benefits and Perks** * Fly free of charge, as an honor, on any open seat on every arenaflex flight (your qualified dependents as well). * Up to a 9.3% 401 organization match, dollar for dollar, of your qualified compensation, per check. * Potential for yearly Profit Sharing commitment toward retirement - when arenaflex benefits, you profit. * An association-based job that includes working assigned shifts based on position. Movements can include early mornings, late nights, weekends, and holidays. * S. citizenship or current approval to work in the U.S. required and no current or future work approval sponsorship available. **How to Apply** If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity. Visit our website at [arenaflex website URL] to learn more about our company culture and values. Apply now and join the arenaflex team in its mission to connect people to what's important in their lives. Apply for this job