Experienced Senior Data Entry Supervisor – Leadership, Data Management, and Process Improvement Expertise for Survey Operations at blithequark

Introduction to blithequark and the Role At blithequark, we are dedicated to delivering exceptional data management services that support critical survey operations. As a leader in the industry, we are seeking an experienced Senior Data Entry Supervisor to join our team. This role is pivotal in ensuring the accurate and timely processing of survey forms, managing a team of data entry staff, and maintaining the highest standards of data integrity and compliance. If you have a passion for data management, leadership, and process improvement, we encourage you to apply for this exciting opportunity. Key Responsibilities As a Senior Data Entry Supervisor at blithequark, your key responsibilities will include: Providing day-to-day supervision of data entry staff responsible for processing survey forms, including annual, quarterly, and benchmark surveys. Managing workload distribution, prioritizing tasks, and ensuring job turnaround times are consistently met, with a focus on delivering high-quality results within 1–3 days. Serving as the primary liaison with the Workload Coordinator and program offices to align staffing with survey requirements, ensuring seamless communication and collaboration. Mentoring and training staff to ensure consistent adherence to data entry standards and accuracy goals, promoting a culture of excellence and continuous improvement. Data Management and Quality Assurance In this role, you will oversee the batching, keypunching, scanning, and indexing of survey forms into blithequark's systems, ensuring strict accuracy and integrity of entered data in compliance with legal mandates. Your responsibilities will include: Reviewing and validating error reports, initiating corrections, and ensuring resubmission of batches when needed, to maintain the highest standards of data quality. Monitoring and reporting on error rates, productivity metrics, and compliance with timeliness standards, providing insights and recommendations for process improvements. Process Improvement and Compliance You will be responsible for recommending and implementing improvements to data entry workflows, tools, and error-reduction techniques, ensuring compliance with blithequark's security, privacy, and data-handling protocols. Your duties will include: Developing and maintaining Standard Operating Procedures (SOPs) for data entry and validation processes, ensuring consistency and adherence to best practices. Supporting contingency planning efforts, including backup and recovery of data entry operations, to minimize risk and ensure business continuity. Reporting and Communication As a Senior Data Entry Supervisor, you will prepare weekly and monthly status reports documenting progress, issues, and corrective actions, communicating effectively with government stakeholders regarding workload status, risks, and quality issues. Your responsibilities will include: Supporting contract deliverables by contributing to project plans, progress meetings, and performance reviews, ensuring seamless collaboration and communication with stakeholders. Required Qualifications To be successful in this role, you will need: A Bachelor's degree in Business, Data Management, Statistics, IT, or a related field (or equivalent experience), providing a solid foundation in data management and analysis. A minimum of 5 years of experience supervising data entry or data operations teams in a federal or enterprise-scale environment, demonstrating your ability to lead and manage high-performing teams. Demonstrated expertise in data accuracy, error management, and compliance monitoring, with a strong understanding of data quality and integrity principles. Strong familiarity with large-scale survey data collection and processing workflows, including experience with survey forms and data entry systems. Proficiency with Microsoft 365, scanning tools, and enterprise data entry/keypunch applications, with the ability to quickly adapt to new technologies and systems. Excellent leadership, organizational, and communication skills, with the ability to motivate and inspire teams to achieve exceptional results. Must meet blithequark's credentialing, training, and security requirements, demonstrating your commitment to compliance and security. Desired Qualifications While not required, the following qualifications are highly desirable: Experience with federal survey data (e.g., BE-10, BE-12, BE-577), providing a strong understanding of survey operations and data management principles. Knowledge of FISMA moderate controls and federal IT/data security standards, demonstrating your expertise in data security and compliance. Familiarity with statistical software (SAS, MATLAB, Python) and database environments (SQL Server), with the ability to apply data analysis and programming skills to drive process improvements. Prior experience in federal contracting environments with Earned Value Management reporting exposure, providing a strong understanding of contract management and reporting principles. Career Growth Opportunities and Learning Benefits At blithequark, we are committed to providing our employees with opportunities for growth and development, including: Professional development and training programs, designed to enhance your skills and knowledge in data management and leadership. Mentorship and coaching, providing guidance and support to help you achieve your career goals. Opportunities for advancement, with a focus on promoting from within and recognizing exceptional performance. Work Environment and Company Culture At blithequark, we pride ourselves on our positive and inclusive work environment, with a focus on: Collaboration and teamwork, encouraging open communication and mutual respect among employees. Innovation and creativity, providing opportunities for employees to contribute to process improvements and new initiatives. Work-life balance, recognizing the importance of flexibility and supporting employees in achieving their personal and professional goals. Compensation, Perks, and Benefits blithequark offers a competitive compensation package, including: A salary range that reflects your experience and qualifications, with opportunities for growth and advancement. A comprehensive benefits package, including health insurance, retirement savings, and paid time off. Access to professional development and training programs, designed to enhance your skills and knowledge. Conclusion If you are a motivated and experienced data management professional, with a passion for leadership and process improvement, we encourage you to apply for this exciting opportunity at blithequark. As a Senior Data Entry Supervisor, you will play a critical role in ensuring the accuracy and integrity of survey data, while contributing to the growth and success of our organization. Join our team and take the first step towards a rewarding and challenging career in data management. blithequark is an Equal Opportunity Employer, committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or protected veteran status. Apply now to join our team and contribute to the success of blithequark! Apply for this job