Experienced Seasonal Chat and Phone Technical Support and Customer Service Agent for a Dynamic and Innovative Company
Welcome to blithequark: Where Careers Thrive and Customer Experiences Come Alive Imagine being part of a team that doesn't just provide customer support, but creates memorable experiences that leave a lasting impact. At blithequark, we're dedicated to fostering an environment where our associates can grow, learn, and thrive. With over 20 years of experience in hiring for customer support roles, we've perfected the art of creating positive moments that make a difference in the lives of our customers, teams, and friends. Our modernized application technology and inbound call system ensure that you can focus on what matters most - delivering exceptional support and making every interaction count. Job Overview We're seeking a talented and enthusiastic Seasonal Customer Service Representative to join our team of incredible people. As a chat and phone tech support agent, you will be the face of our company, providing basic technical support and ensuring that every customer interaction is nothing short of delightful. If you're passionate about creating memorable experiences, improving lives, and growing your career, we want to hear from you. Key Responsibilities: Provide top-notch technical support via phone or chat, addressing customer queries and concerns with empathy and expertise Deliver an exceptional support experience that exceeds customer expectations and leaves a lasting impression Interact and communicate effectively with a diverse range of customers, understanding their unique needs and preferences Provide a memorable and delightful experience that showcases our company's commitment to customer satisfaction and loyalty What We Offer At blithequark, we believe in rewarding our associates with a comprehensive package that includes: The flexibility of working from home, with computer equipment provided (all you need is a monitor) A full-time schedule that offers stability and security The opportunity to become a permanent member of our team, with internal mobility and growth opportunities A competitive hourly rate of $14, with incentive opportunities to earn more Hands-on, 100% paid training that equips you with the skills and knowledge to succeed Internal mobility, with 84% of our managers promoted from within Employee discounts, referral bonuses, and our EverBetter wellness program to support your physical and mental well-being Location Requirements: To be eligible for this role, you must: Reside in the United States Live in one of the following states: Alabama, Arkansas, Florida, Georgia, Iowa, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Missouri, Mississippi, North Carolina, North Dakota, Nebraska, New Mexico, Nevada, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, West Virginia, or Wyoming Qualifications and Requirements To succeed in this role, you'll need: A high school diploma or GED equivalent To be at least 18 years of age Flexibility to adapt to the needs of our business A stand-alone monitor (19 inches), hardwired internet connection (5.0 Mbps down/5.0 Mbps up), a working phone line, and a noise/distraction-free home office with a desk and ergonomic chair About blithequark blithequark is a global leader in the customer experience (CX) industry, with 170,000 associates across the globe. We're the team behind the best experiences for 750+ of the world's leading brands, from Fortune 500 companies to local startups. Our employees are passionate about creating connection, value, and conversation, and we're committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed. Career Growth and Development At blithequark, we're dedicated to helping our associates grow and develop their careers. With opportunities for internal mobility, training, and development, you'll have the chance to enhance your skills, knowledge, and experience. Our EverBetter wellness program and employee discounts are just a few examples of how we support the well-being and success of our team members. Work Environment and Company Culture Our company culture is built on the principles of empathy, expertise, and exceptional customer experiences. We believe in creating a positive and inclusive work environment that fosters collaboration, creativity, and growth. As a member of our team, you'll be part of a dynamic and innovative company that values diversity, equity, and inclusion. Compensation, Perks, and Benefits We offer a competitive compensation package, including a hourly rate of $14, incentive opportunities, and a range of perks and benefits. From employee discounts and referral bonuses to our EverBetter wellness program, we're committed to supporting the physical, mental, and financial well-being of our associates. Conclusion If you're passionate about creating memorable customer experiences, growing your career, and being part of a dynamic and innovative company, we want to hear from you. Apply now to join our team of incredible people and start your journey with blithequark. Together, let's create connection, value, and conversation that makes a difference in the lives of our customers and each other. 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