Experienced Seasonal Chat and Phone Technical Support and Customer Service Agent for a Dynamic and Innovative Company

Introduction to blithequark Imagine being part of a team that values memorable experiences, not just for customers, but for its associates as well. At blithequark, we believe that every small moment can have a significant impact on our work, our customers, and our teams. With over 20 years of experience in hiring for customer support roles, we've modernized our application technology to benefit both our customers and our employees. We're now looking for a Seasonal Customer Service Representative to join our team of incredible people, where you can improve your quality of life and grow your career. About the Role We're seeking a highly skilled and enthusiastic Seasonal Chat and Phone Technical Support and Customer Service Agent to provide exceptional support experiences to our customers. As a key member of our team, you will be responsible for delivering top-notch technical support via phone or chat, interacting effectively with a variety of customers, and providing a memorable and delightful experience. If you're passionate about customer service, have excellent communication skills, and are flexible to the needs of the business, we want to hear from you. Key Responsibilities Provide basic technical support via phone or chat to resolve customer inquiries and issues Deliver an exceptional support experience, ensuring customer satisfaction and loyalty Interact and communicate effectively with a variety of customers, providing personalized solutions and support Provide a memorable and delightful experience, exceeding customer expectations and creating positive moments Work collaboratively with the team to achieve business objectives and improve customer experiences What We Offer At blithequark, we're committed to providing our employees with a positive and supportive work environment, opportunities for growth and development, and a range of benefits that enhance their overall well-being. As a Seasonal Customer Service Representative, you'll enjoy: Working from the comfort of your own home, with computer equipment provided (all you need is a monitor) A full-time schedule, with the flexibility of a seasonal role and the opportunity to become permanent Competitive hourly rate of $14, with incentive opportunities to earn more Hands-on, 100% paid training to ensure your success in the role Internal mobility opportunities, with 84% of our managers promoted within the company Employee discounts, referral bonuses, and an EverBetter wellness program to support your physical and mental health Location Requirements To be eligible for this role, you must reside in the United States, specifically in one of the following states: Alabama, Arkansas, Florida, Georgia, Iowa, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Missouri, Mississippi, North Carolina, North Dakota, Nebraska, New Mexico, Nevada, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, West Virginia, or Wyoming. Qualifications and Requirements To be successful in this role, you'll need: A high school diploma or GED equivalent To be at least 18 years of age Flexible scheduling to meet the needs of the business Excellent communication and interpersonal skills Basic technical skills and knowledge, with the ability to learn and adapt quickly A dedicated home office with a stand-alone monitor, hardwired internet connection, and a working phone line A quiet, distraction-free environment that meets our equipment and internet requirements Equipment and Internet Requirements To ensure you have the necessary tools to succeed in this role, you'll need: A stand-alone monitor (19 inches or larger) A hardwired internet connection with a minimum speed of 5.0 Mbps down and 5.0 Mbps up A working phone line (home phone or mobile) A dedicated home office with a desk and ergonomic chair Career Growth and Development At blithequark, we're committed to helping our employees grow and develop in their careers. With opportunities for internal mobility, training, and development, you'll have the chance to enhance your skills, knowledge, and experience, and take your career to the next level. Company Culture and Values We're a global leader in the customer experience industry, with a team of over 170,000 associates across the globe. We believe in creating positive moments, celebrating big wins, and supporting each other to achieve our goals. Our values include: Creating connection and value through conversation Empowering our employees to make a difference Fostering a culture of innovation, empathy, and excellence Compensation, Perks, and Benefits We offer a range of benefits, including competitive pay, incentives, and opportunities for growth and development. Our employees also enjoy employee discounts, referral bonuses, and an EverBetter wellness program to support their overall well-being. Conclusion If you're passionate about customer service, have excellent communication skills, and are looking for a dynamic and innovative company to grow your career, we want to hear from you. Apply now to join our team as a Seasonal Chat and Phone Technical Support and Customer Service Agent, and discover the blithequark difference. With our commitment to creating positive moments, empowering our employees, and fostering a culture of innovation and excellence, you'll have the opportunity to make a real difference in the lives of our customers and colleagues. Don't miss out on this exciting opportunity to join our team and take your career to the next level. Apply now and become a part of the blithequark family. Apply for this job