Experienced Remote Sales Chat Representative – Shipping Container Sales and Customer Engagement Specialist
Welcome to arenaflex: Revolutionizing the Shipping Container Industry arenaflex is a pioneering retail company that specializes in supplying and delivering high-quality secondhand shipping containers across the United States. We have established strong partnerships with leading shipping lines and shipping container manufacturers, enabling us to offer a vast array of containers that can be repurposed for various innovative uses. From on-site storage solutions to container homes, pop-up shops, portable offices, emergency shelters, and garden sheds, our containers have become an integral part of modern living and business. At arenaflex, we are committed to providing our customers with exceptional quality shipping containers at affordable prices, backed by outstanding customer service and support. Job Overview: Remote Sales Chat Representative We are seeking a highly motivated and results-driven Remote Sales Chat Representative to join our dynamic team at arenaflex. As a Remote Sales Chat Representative, you will play a vital role in advertising and selling our shipping containers to customers using our cutting-edge software. Your primary objective will be to engage with customers via chat, understand their requirements, and encourage them to place orders. You will have the opportunity to close sales directly on the chat platform and send invoices using our company's system. This is a fully remote position, offering you the flexibility to work from anywhere with a strong internet connection and a phone or laptop. Key Responsibilities: Utilize our software to advertise and sell shipping containers to customers, highlighting the benefits and features of our products Engage with customers via chat, responding to their inquiries, and providing personalized support to ensure a seamless sales experience Encourage customers to place orders, addressing any concerns or objections they may have, and providing tailored solutions to meet their needs Close sales directly on the chat platform and send invoices using our company's system, ensuring a smooth and efficient transaction process Collaborate with our sales managers, who will follow up with customers via phone calls to ensure customer satisfaction and identify potential sales opportunities Participate in daily training sessions, Q&A groups, and mentoring programs to enhance your skills, knowledge, and performance Essential Qualifications: High school diploma or equivalent required; degree in sales, marketing, or a related field preferred Proven experience in sales, customer service, or a related field, with a strong track record of meeting or exceeding sales targets Excellent communication, interpersonal, and problem-solving skills, with the ability to work effectively in a fast-paced environment Strong internet connection and access to a phone or laptop, with proficiency in using software applications and technology Ability to work independently in a remote setting, with self-motivation, discipline, and a strong work ethic Preferred Qualifications: Experience in the shipping container industry or a related field, with knowledge of our products and services Proficiency in multiple languages, with the ability to communicate effectively with customers from diverse backgrounds Strong technical skills, with experience in using CRM software, chat platforms, and other sales tools Certifications or training in sales, customer service, or a related field, with a commitment to ongoing learning and professional development Skills and Competencies: Communication skills: ability to communicate effectively with customers, colleagues, and management, both verbally and in writing Sales skills: ability to persuade, negotiate, and close sales, with a strong understanding of customer needs and preferences Customer service skills: ability to provide exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner Technical skills: ability to use software applications, technology, and sales tools, with a strong understanding of our products and services Time management and organization skills: ability to prioritize tasks, manage time effectively, and maintain a high level of organization and productivity in a remote work environment Career Growth Opportunities and Learning Benefits At arenaflex, we are committed to the growth and development of our employees. As a Remote Sales Chat Representative, you will have access to daily training sessions, Q&A groups, and mentoring programs, designed to enhance your skills, knowledge, and performance. You will also have opportunities to advance your career, taking on new challenges and responsibilities, and contributing to the success and expansion of our company. Work Environment and Company Culture arenaflex is a dynamic and innovative company, with a strong focus on customer satisfaction, employee engagement, and community involvement. We offer a collaborative and supportive work environment, with a team of experienced professionals who are passionate about the shipping container industry. As a remote employee, you will be an integral part of our team, with regular communication, feedback, and recognition, ensuring that you feel connected and valued. Compensation, Perks, and Benefits arenaflex offers a competitive compensation package, with a base salary, commissions, and incentives, designed to reward your performance and contributions to our company. You will also have access to a range of perks and benefits, including opportunities for career advancement, professional development, and a healthy work-life balance. We believe in recognizing and rewarding our employees, with regular feedback, recognition, and rewards, ensuring that you feel valued and appreciated. Conclusion If you are a motivated and results-driven sales professional, looking for a new challenge and opportunity to grow your career, we encourage you to apply for the Remote Sales Chat Representative position at arenaflex. With our innovative approach to the shipping container industry, commitment to customer satisfaction, and focus on employee engagement, we offer a unique and rewarding work environment, with opportunities for career advancement, professional development, and personal growth. Join our team today and become part of a dynamic and innovative company, shaping the future of the shipping container industry. To learn more about our hiring process and to apply for this exciting opportunity, please visit our website at . We look forward to hearing from you and exploring how you can contribute to the success of arenaflex. Apply for this job