Experienced Remote Sales Chat Representative – Shipping Container Sales and Customer Engagement Specialist

Welcome to arenaflex: Revolutionizing the Shipping Container Industry arenaflex is a pioneering retail company that specializes in supplying and delivering high-quality secondhand shipping containers across the United States. We have established strong partnerships with leading shipping lines and shipping container manufacturers, enabling us to offer a vast array of containers that can be repurposed for various innovative uses. From on-site storage solutions and container homes to pop-up shops, portable offices, emergency shelters, garden sheds, and more, our containers have become an integral part of modern living and business. At arenaflex, we are committed to providing our customers with exceptional quality shipping containers at affordable prices, backed by outstanding customer service and support. Job Overview: Remote Sales Chat Representative We are seeking a highly motivated and results-driven Remote Sales Chat Representative to join our dynamic team at arenaflex. As a Remote Sales Chat Representative, you will play a crucial role in advertising and selling our shipping containers to customers using our cutting-edge software. Your primary objective will be to engage with customers via chat, understand their needs, and encourage them to place orders. You will have the opportunity to close sales directly on the chat platform and send invoices using our company's system. This is a fully remote position, offering you the flexibility to work from anywhere with a strong internet connection and a phone or laptop. Key Responsibilities: Utilize our software to advertise and sell shipping containers to customers, highlighting the benefits and features of our products Engage with customers via chat, responding to their inquiries, and providing personalized support to ensure a seamless sales experience Identify customer needs and preferences, offering tailored solutions to meet their requirements Close sales directly on the chat platform and send invoices using our company's system, ensuring efficient and secure transactions Collaborate with our sales managers, who will follow up with customers via phone calls to ensure customer satisfaction and resolve any concerns Participate in daily training sessions, Q&A groups, and mentorship programs to enhance your skills and knowledge, ensuring you achieve your sales targets and career goals Essential Qualifications: High school diploma or equivalent required; degree in sales, marketing, or a related field preferred Proven experience in sales, customer service, or a related field, with a strong track record of meeting or exceeding sales targets Excellent communication, interpersonal, and problem-solving skills, with the ability to work effectively in a fast-paced environment Strong internet connection and access to a phone or laptop, with proficiency in using software applications and technology Ability to work independently in a remote setting, with self-motivation and discipline to meet deadlines and achieve sales goals Preferred Qualifications: Experience in the shipping container industry or a related field, with knowledge of sales principles, practices, and techniques Familiarity with CRM software, chat platforms, and other sales tools, with the ability to quickly learn and adapt to new technologies Strong analytical and organizational skills, with attention to detail and ability to prioritize tasks and manage multiple projects simultaneously Fluency in multiple languages, with excellent written and verbal communication skills, enabling you to effectively engage with diverse customer bases Skills and Competencies: Communication skills: ability to clearly and effectively communicate with customers, colleagues, and management, both verbally and in writing Sales skills: ability to identify customer needs, present solutions, and close sales, with a strong focus on customer satisfaction and relationship-building Technical skills: proficiency in using software applications, chat platforms, and other sales tools, with the ability to quickly learn and adapt to new technologies Problem-solving skills: ability to analyze problems, identify solutions, and implement effective solutions, with a strong focus on customer satisfaction and issue resolution Time management skills: ability to prioritize tasks, manage multiple projects, and meet deadlines, with a strong focus on productivity and efficiency Career Growth Opportunities and Learning Benefits At arenaflex, we are committed to the growth and development of our employees. As a Remote Sales Chat Representative, you will have access to daily training sessions, Q&A groups, and mentorship programs, enabling you to enhance your skills and knowledge, and achieve your career goals. You will also have opportunities to advance within the company, taking on new challenges and responsibilities, and contributing to the success and growth of our organization. Work Environment and Company Culture arenaflex is a dynamic and innovative company, with a strong focus on customer satisfaction, employee engagement, and community involvement. We offer a collaborative and supportive work environment, with a team of experienced professionals who are passionate about the shipping container industry. Our company culture is built on values of integrity, respect, and excellence, with a strong commitment to diversity, equity, and inclusion. Compensation, Perks, and Benefits As a Remote Sales Chat Representative at arenaflex, you can expect a competitive compensation package, with opportunities for bonuses and commissions. You will also have access to a range of perks and benefits, including flexible working hours, remote work options, and professional development opportunities. Our company is committed to providing a positive and supportive work environment, with a strong focus on employee well-being and job satisfaction. Conclusion If you are a motivated and results-driven sales professional, with a passion for the shipping container industry, we encourage you to apply for the Remote Sales Chat Representative position at arenaflex. This is a unique opportunity to join a dynamic and innovative company, with a strong focus on customer satisfaction, employee engagement, and community involvement. With a competitive compensation package, opportunities for career growth and development, and a supportive work environment, this is an ideal role for anyone looking to take their sales career to the next level. Apply now to join our team and contribute to the success and growth of arenaflex! Apply for this job