**Experienced Remote Live Chat Support Specialist – Join the Dynamic Team at blithequark**

Are you a customer service enthusiast with a passion for exploring new horizons? Do you thrive in a dynamic environment where no two days are the same? Look no further! blithequark, a pioneering company in the field of tank monitoring, is seeking an experienced Remote Live Chat Support Specialist to join our team. As a key member of our customer support team, you will play a vital role in delivering exceptional customer experiences, fostering strong relationships, and driving business growth. **About blithequark** blithequark is a trailblazing service company that has been revolutionizing the tank monitoring industry for over two decades. With a rich history of innovation, customer-centricity, and a deep understanding of the petroleum and chemical sectors, we have established ourselves as a trusted partner for bulk plants and customer-based ASTs. Our commitment to delivering reliable inventory management solutions has earned us a reputation for excellence, and we're excited to welcome like-minded individuals to our team. **Responsibilities** As a Remote Live Chat Support Specialist at blithequark, you will be responsible for: * Answering incoming customer live chats regarding website navigation issues, service questions, and general client concerns with empathy, patience, and a solutions-focused approach * Building strong relationships with new customers to better understand their needs, preferences, and pain points * Providing timely and effective resolutions to customer inquiries, ensuring high levels of customer satisfaction and loyalty * Collaborating with cross-functional teams to resolve complex customer issues and improve overall customer experience * Staying up-to-date with product knowledge, industry trends, and best practices to provide expert advice and guidance to customers * Working from home in a remote setting, with minimal supervision and maximum flexibility **Qualifications** To succeed in this role, you will need: * A high school diploma or equivalent * At least 1-2 years of experience in customer service, preferably in a remote or call center environment * Strong telephone etiquette, with excellent communication and interpersonal skills * Familiarity with CRM tools, such as Salesforce or Zendesk * Ability to manage multiple tasks simultaneously, prioritize tasks, and meet deadlines * Adaptability and flexibility in a fast-paced, dynamic environment * Strong problem-solving skills, with a customer-centric approach * Ability to work independently, with minimal supervision **Requirements** To be eligible for this role, you must: * Be a resident of the United States * Have a reliable laptop or tablet with a stable internet connection * Be available to work a minimum of 20 hours per week, with flexibility to work additional hours as needed * Be willing to undergo a background check and provide proof of identity **Benefits** As a valued member of our team, you can expect: * A competitive salary, commensurate with experience * A comprehensive benefits package, including: + Medical, dental, and vision insurance + Disability insurance + Life insurance + 401(k) plan with company match + Paid vacation and holidays * Opportunities for career growth and professional development, with training and mentorship programs to support your success * A dynamic, supportive work environment that encourages collaboration, creativity, and innovation * Flexible work arrangements, including remote work options and flexible hours **What We Offer** At blithequark, we're committed to creating a work environment that's engaging, inclusive, and supportive. We believe in: * Empowering our employees to take ownership of their work and make a meaningful impact * Fostering a culture of innovation, creativity, and continuous learning * Providing opportunities for growth and development, with training and mentorship programs to support your success * Celebrating diversity, equity, and inclusion, with a commitment to creating a welcoming and inclusive work environment **How to Apply** If you're a motivated, customer-focused individual with a passion for delivering exceptional experiences, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you! **Equal Employment Opportunity** blithequark is an equal employment opportunity employer, committed to diversity, equity, and inclusion. We welcome applications from qualified candidates of all backgrounds, experiences, and perspectives. Apply for this job