**Experienced Remote Data Entry Operator – Customer Service Division at arenaflex**

Join arenaflex, a dynamic and innovative organization, as we continue to revolutionize the way we deliver exceptional customer service and support. As a key member of our Business Operations team, the Remote Data Entry Operator will play a vital role in ensuring the accuracy and efficiency of our customer information system and other Public Works software. At arenaflex, we pride ourselves on our commitment to innovation, teamwork, and customer satisfaction. Our remote work environment offers the perfect blend of flexibility and collaboration, allowing our team members to thrive in a dynamic and supportive setting. If you're a detail-oriented, tech-savvy individual with a passion for delivering exceptional results, we encourage you to apply for this exciting opportunity. **Job Summary:** As a Remote Data Entry Operator, you will be responsible for entering information with a high degree of speed and accuracy, inputting large amounts of data into the customer information system and other Public Works software. You will work closely with the Customer Service Division to establish and maintain utility accounts, verify account eligibility and accessibility, and prepare files for mass customer communications. Your attention to detail, independent thinking, and personal initiative will be essential in ensuring the accuracy and efficiency of our customer information system. **Key Responsibilities:** * Establishes and maintains utility accounts with a high degree of accuracy and efficiency * Verifies account eligibility and accessibility, ensuring compliance with arenaflex policies and procedures * Prepares, distributes, and completes work orders in a timely and accurate manner * Prepares files for mass customer communications, including billing statements and other notices generated in-house * Assists with mailing billing statements and other notices, ensuring timely and accurate delivery * Scans or retains documents, maintaining accurate and up-to-date records * Performs monthly audits of incomplete account transfer requests, identifying areas for improvement and implementing corrective actions * Enters data into Key Performance Indicator tracking databases, providing valuable insights for business growth and development * Performs other related duties as assigned by management, demonstrating flexibility and adaptability in a dynamic work environment **Essential Qualifications:** * High School Diploma or acceptable equivalency diploma (GED) * Two (2) years of experience as a high-volume data entry operator or typist * Strong computer skills, typing, and accuracy, with the ability to pass computer skills testing * 10-key skills testing for consideration * Excellent attention to detail, with a focus on accuracy and efficiency * Strong independent thinking and problem-solving skills, with the ability to work independently and as part of a team * Excellent communication and interpersonal skills, with the ability to interact with customers and colleagues in a professional and courteous manner **Preferred Qualifications:** * Associates degree in business administration, data entry, or related fields * Two (2) years of experience as a high-volume data entry operator or typist * Specialized knowledge of customer information systems and Public Works software * Experience with data entry software and systems, including Key Performance Indicator tracking databases * Strong analytical and problem-solving skills, with the ability to identify areas for improvement and implement corrective actions **Skills and Competencies:** * Strong computer skills, including proficiency in Microsoft Office and data entry software * Excellent typing and accuracy, with the ability to meet or exceed arenaflex typing standards * Strong attention to detail, with a focus on accuracy and efficiency * Excellent independent thinking and problem-solving skills, with the ability to work independently and as part of a team * Excellent communication and interpersonal skills, with the ability to interact with customers and colleagues in a professional and courteous manner * Strong analytical and problem-solving skills, with the ability to identify areas for improvement and implement corrective actions **Career Growth Opportunities and Learning Benefits:** At arenaflex, we believe in investing in our team members' growth and development. As a Remote Data Entry Operator, you will have access to a range of training and development opportunities, including: * On-the-job training and mentorship from experienced team members * Access to online training and development resources, including webinars and tutorials * Opportunities for career advancement and professional growth within the organization * A dynamic and supportive work environment, with a focus on teamwork and collaboration **Work Environment and Company Culture:** arenaflex is committed to creating a dynamic and supportive work environment that fosters collaboration, innovation, and customer satisfaction. As a Remote Data Entry Operator, you will work from home, with regular check-ins and communication with your team and management. We offer a range of benefits and perks, including: * Flexible work arrangements, including remote work and flexible hours * Access to a range of training and development opportunities * Opportunities for career advancement and professional growth within the organization * A dynamic and supportive work environment, with a focus on teamwork and collaboration * Competitive compensation and benefits package, including health insurance, retirement savings, and paid time off **Compensation, Perks, and Benefits:** arenaflex offers a competitive compensation and benefits package, including: * Competitive hourly rate, with opportunities for career advancement and professional growth * Access to a range of benefits, including health insurance, retirement savings, and paid time off * Flexible work arrangements, including remote work and flexible hours * Opportunities for career advancement and professional growth within the organization * A dynamic and supportive work environment, with a focus on teamwork and collaboration **Conclusion:** If you're a detail-oriented, tech-savvy individual with a passion for delivering exceptional results, we encourage you to apply for this exciting opportunity. As a Remote Data Entry Operator at arenaflex, you will have the chance to work in a dynamic and supportive environment, with a focus on teamwork and collaboration. We offer a range of benefits and perks, including flexible work arrangements, access to training and development opportunities, and opportunities for career advancement and professional growth. Apply now to join our team and take the first step towards a rewarding and challenging career with arenaflex. Apply Job! Apply for this job