Experienced Remote Customer Service Specialist – Voice and Non-Voice Expertise for Dynamic Freelance Opportunities

Welcome to blithequark: Empowering Freelance Careers in Customer Service At blithequark, we're revolutionizing the way businesses connect with talented freelancers and remote workers worldwide. As a pioneer in the freelance marketplace, we believe that freelancing is the future of business, and we're dedicated to building the most supportive community for freelancers possible. Our mission is to provide a platform where freelancers can thrive, grow, and succeed in their careers. About Freelancing as a Customer Service Specialist with blithequark As a Customer Service Specialist with blithequark, you'll have the opportunity to work with a diverse range of clients, providing top-notch support and service to their customers. Our platform offers a unique blend of flexibility, autonomy, and support, allowing you to build a successful freelance career that fits your lifestyle and goals. With blithequark, you can: Access daily virtual assistant job opportunities, choosing projects that align with your skills and interests Set your own hourly freelance rates or work on fixed-rate projects, giving you control over your earnings Create your own schedule, working from the comfort of your own home and choosing when and how much you want to work Earn as much as you want, with the freedom to take on as many or as few projects as you like Receive 24/7 support from our dedicated team, ensuring you have the resources you need to succeed Participate in webinars, access valuable resources, and join our Slack workspace to help you build and grow your freelance business Collaborate with our internal team, who are committed to supporting you every step of the way Remote Customer Service Specialist Requirements To succeed as a Remote Customer Service Specialist with blithequark, you'll need: Prior experience as a customer service representative, with a proven track record of providing excellent support and service Experience using word-processing software and tools, such as G-Suite, to efficiently manage and complete tasks Familiarity with CRM tools like Salesforce, to effectively manage customer interactions and data Experience using VOIP technology, to provide seamless and high-quality communication with clients and customers High-level organizational skills, to prioritize tasks, manage multiple projects, and meet deadlines Top-tier communication and collaboration skills, to work effectively with clients, customers, and our internal team A strong and reliable internet connection, to ensure uninterrupted service and support Excellent English communication skills, both verbal and written, to provide clear and concise support and service Essential Qualifications and Skills In addition to the requirements listed above, we're looking for candidates who possess: Strong problem-solving and conflict resolution skills, to effectively manage and resolve customer complaints and issues Excellent time management and prioritization skills, to meet deadlines and deliver high-quality results Ability to work independently and as part of a team, with a strong focus on collaboration and communication Strong technical skills, including proficiency in software applications and tools relevant to customer service and support Adaptability and flexibility, to thrive in a fast-paced and dynamic environment Career Growth Opportunities and Learning Benefits At blithequark, we're committed to helping our freelancers grow and succeed in their careers. As a Remote Customer Service Specialist, you'll have access to: Ongoing training and development opportunities, to enhance your skills and knowledge in customer service and support Regular feedback and coaching, to help you improve and refine your performance A supportive community of freelancers and professionals, to connect with, learn from, and share best practices Opportunities to take on new challenges and projects, to expand your portfolio and build your expertise Work Environment and Company Culture At blithequark, we're proud of our dynamic and supportive work environment, which is designed to help our freelancers thrive and succeed. Our company culture is built on values of: Flexibility and autonomy, to work in a way that suits your lifestyle and goals Collaboration and communication, to ensure seamless and effective teamwork Innovation and creativity, to stay ahead of the curve and drive success Support and development, to help our freelancers grow and achieve their full potential Compensation, Perks, and Benefits As a Remote Customer Service Specialist with blithequark, you can expect: Competitive hourly rates or fixed-rate project payments, to reflect your skills and experience Opportunities to earn bonuses and incentives, for outstanding performance and contributions Access to a range of perks and benefits, including discounts, rewards, and exclusive offers A supportive and responsive team, to help you navigate any challenges or issues that may arise Conclusion If you're a motivated and experienced customer service professional looking for a new challenge and opportunity to grow your career, we encourage you to apply for this exciting role with blithequark. As a Remote Customer Service Specialist, you'll have the freedom to work on your own terms, choose your own projects, and build a successful freelance career that fits your lifestyle and goals. Don't miss out on this opportunity to join our dynamic and supportive community of freelancers and take your career to the next level. Apply now and start building the freelance career you've always wanted! Apply for this job