Experienced Remote Customer Service Representative and Future Leadership Development Opportunity – Work from Home with blithequark

Introduction to blithequark and the Industry At blithequark, we specialize in providing permanent benefits for union and association members across the United States, making a significant impact on the lives of our clients. As a leader in our field, we are committed to delivering exceptional customer service and support. Our team is dedicated to helping our clients navigate their coverage options and providing them with the best possible solutions. We are now seeking a highly motivated and coachable Remote Customer Service Representative to join our team, with the potential to fast-track into leadership roles within 3-6 months. Job Overview This 100% remote position offers the opportunity to work from the comfort of your own home, with a flexible schedule that allows you to balance your work and personal life. As a Remote Customer Service Representative at blithequark, you will be the first point of contact for our clients, providing them with exceptional service and support. You will be responsible for answering incoming customer inquiries, booking appointments with clients to discuss their coverage options, and collaborating with our management team to stay up-to-date on new products, services, and policies. Key Responsibilities Answering incoming customer inquiries in a friendly and professional manner, while actively listening to their concerns Booking appointments with clients to discuss their coverage options and provide them with personalized solutions Collaborating with our management team to stay updated on new products, services, and policies, ensuring that you have the knowledge and expertise to provide exceptional customer service Engaging with clients in a friendly and professional manner, building strong relationships and trust with our clients Offering support and solutions to customers in accordance with blithequark's customer service policies, ensuring that our clients receive the best possible service Requirements and Qualifications To be successful in this role, you will need to have a strong passion for customer service, excellent communication skills, and a coachable and competitive mindset. You will also need to have a working computer with a camera for Zoom, a flexible schedule, and good people skills. Honesty, integrity, and dependability are essential qualities that we look for in our team members. Essential Qualifications A working computer with a camera for Zoom A flexible schedule that allows you to work from home Good people skills and excellent communication skills Honesty, integrity, and dependability Preferred Qualifications Previous experience in customer service or a related field Strong knowledge of benefits and insurance products Experience working in a fast-paced environment Strong organizational and time management skills Skills and Competencies To be successful in this role, you will need to have a range of skills and competencies, including: Excellent communication and interpersonal skills Strong problem-solving and analytical skills Ability to work in a fast-paced environment and prioritize tasks effectively Strong organizational and time management skills Ability to build strong relationships with clients and colleagues Career Growth and Development Opportunities At blithequark, we are committed to the growth and development of our team members. As a Remote Customer Service Representative, you will have the opportunity to fast-track into leadership roles within 3-6 months, with full training and support provided. You will also have access to ongoing training and development opportunities, to help you build your skills and knowledge and advance your career. Work Environment and Company Culture At blithequark, we pride ourselves on our positive and supportive work environment. Our team is dedicated to delivering exceptional customer service and support, and we are committed to making a difference in the lives of our clients. We offer a range of benefits and perks, including 100% virtual work from home, weekly pay and compounding bonuses, residual income, and union benefits with the OPEIU, Local 277. Compensation and Benefits We offer a competitive compensation package, with a first-year agent average of $65,000 and a first-year manager average of $90-120,000. You will also have access to a range of benefits and perks, including: Full training provided 100% virtual work from home Career growth and advancement opportunities Weekly pay and compounding bonuses Residual income Union benefits with the OPEIU, Local 277 Conclusion If you are a motivated and coachable individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply for this Remote Customer Service Representative position at blithequark. With the potential to fast-track into leadership roles within 3-6 months, this is an exciting opportunity to build your career and make a difference in the lives of our clients. Apply now to join our team and start your journey with blithequark. Apply for this job