**Experienced Remote Customer Service/Data Entry Representative – Claims Coordination Team Support**

Remote Full-time
At arenaflex, we're dedicated to delivering exceptional customer experiences and streamlining our claims coordination processes. As a key member of our remote team, the Customer Service/Data Entry Representative will play a vital role in providing administrative and staff support services to our claims coordination team. If you're a detail-oriented, tech-savvy individual with excellent communication skills, we encourage you to apply for this exciting opportunity. **About arenaflex** arenaflex is a leading provider of innovative solutions in the [industry/field]. Our commitment to excellence, customer satisfaction, and employee growth has earned us a reputation as a trusted partner in the industry. As a remote employee, you'll be part of a dynamic team that values flexibility, collaboration, and continuous learning. **Job Summary** The Customer Service/Data Entry Representative will be responsible for providing a wide range of administrative and staff support services to our claims coordination team. This role requires strong attention to detail, excellent communication skills, and the ability to work independently in a remote setting. If you're a motivated and organized individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. **Essential Duties and Responsibilities** * Primary data entry of claims information into our claims management systems * Follow up on missing information to process claims efficiently * Review invoices to ensure accuracy and completeness * Compile reports from systems with claims information to support team decision-making * Provide exceptional customer service to internal and external stakeholders * Collaborate with the claims coordination team to resolve issues and improve processes * Maintain accurate and up-to-date records in our claims management systems * Participate in ongoing training and professional development to enhance skills and knowledge **Requirements** * High school diploma or equivalent * 6 months to 1 year of work experience in a related field * Basic computer and typing skills (at least 40 wpm) * Strong attention to detail and organizational skills * Excellent communication and interpersonal skills * Ability to work independently in a remote setting * Unrestricted work authorization to work in the United States * Willingness to submit to a background investigation (any offer of employment is conditioned upon the successful completion of a background investigation) **Preferred Qualifications** * Previous experience in customer service, data entry, or a related field * Knowledge of claims management systems and processes * Certification in customer service or a related field * Experience working in a remote or virtual team environment **Skills and Competencies** * Strong attention to detail and organizational skills * Excellent communication and interpersonal skills * Ability to work independently in a remote setting * Basic computer and typing skills (at least 40 wpm) * Ability to learn and adapt to new systems and processes * Strong problem-solving and analytical skills * Ability to work in a fast-paced environment with multiple priorities **Career Growth Opportunities and Learning Benefits** At arenaflex, we're committed to helping our employees grow and develop their careers. As a Customer Service/Data Entry Representative, you'll have access to ongoing training and professional development opportunities, including: * Ongoing training and certification programs * Mentorship and coaching from experienced team members * Opportunities for career advancement and professional growth * Access to industry-leading tools and technologies * Collaborative and supportive team environment **Work Environment and Company Culture** As a remote employee, you'll have the flexibility to work from anywhere with a high-speed internet connection. arenaflex is committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion. Our company culture is built on the principles of: * Collaboration and teamwork * Continuous learning and growth * Customer satisfaction and excellence * Innovation and creativity * Respect and empathy for all employees and stakeholders **Compensation, Perks, and Benefits** arenaflex offers a competitive salary and benefits package, including: * Medical, dental, and vision plans * Life and accident insurance * 401(K) and employee stock purchase plan * Educational expense reimbursement * Employee assistance program * Flexible work hours (availability varies by office and job function) * Training programs and professional development opportunities * Matching gift program and other perks **Equal Employment Opportunity** arenaflex is an equal employment opportunity employer and does not discriminate against or favor any applicant because of: * Race * Sex * Color * Disability * National origin * Religion * Creed * Age * Marital status * Citizenship * Veteran status * Gender * Gender identity/expression * Actual or perceived sexual orientation * Any other protected characteristic **How to Apply** If you're a motivated and organized individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your application and resume/CV online to be considered. We look forward to hearing from you! Apply Job! Apply for this job
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