Experienced Remote Customer Service Coordinator – Air Travel and Passenger Support Specialist at blithequark

Introduction to blithequark and the World of Air Travel Are you ready to embark on a journey of discovery, exploring a world of possibilities both at work and during your time off? Join the blithequark family, and you'll have the opportunity to travel the globe, develop your skills, and become the best version of yourself. As you start this new chapter, you'll address challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enhance both your personal and work life and hop on board! blithequark is seeking a highly motivated and customer-focused individual to join our team as a Remote Customer Service Coordinator. Why You'll Love This Job The Customer Service Coordinator interacts with clients in a courteous, efficient, pleasant, and professional manner. As a key member of our team, you will provide exceptional support to our customers, ensuring their travel experiences are seamless and enjoyable. If you're passionate about delivering outstanding customer service and have a keen interest in the air travel industry, this role is perfect for you. Key Responsibilities Promotes and sells air journeys to the traveling public or freight forwarders Provides assistance with passenger check-in and load acceptance Interprets authority's guidelines and requirements for domestic and international journeys or shipment shipments Meets and dispatches aircraft within set-up times Provides assistance to troubled passengers and clients Protects company properties and revenue Ensures a safe travel experience Possesses the physical capability and dexterity to apply motor skills to perform various job-related duties Uses organizational skills to perform multiple tasks within a limited time period Is self-motivated and requires minimal supervision Responds and assists during safety and emergency situations Follows internal/external regulations and procedures May be required to drive and operate air stairs to enplane and deplane passengers Responsible for the overall performance within the work location and may be required to lead and direct the work of other employees May be required to perform Passenger Operation Control functions, including air-to-ground communication as well as Tower functions Essential Qualifications To succeed in this role, you'll need: High school diploma or GED Ability to read, write, fluently speak, and understand the English language Bilingual language skills are required in some locations Applicable valid driver's license as required by local authorities Must satisfy FAA criminal background checks to qualify for unescorted admission to privileges to airport security identity display areas (SIDA), if applicable Must be able to obtain suitable airport authority and/or US Customs security badges, if applicable Ability to work irregular and/or extended hours, including weekends and holidays Must report to work on a regular and timely basis Preferred Qualifications While not essential, the following skills and qualifications are highly desirable: Previous experience in customer service or a related field Knowledge of the air travel industry and its regulations Excellent communication and interpersonal skills Ability to work in a fast-paced environment and handle multiple tasks simultaneously Strong problem-solving and analytical skills Skills and Competencies To excel in this role, you'll need to possess the following skills and competencies: Excellent customer service skills Strong communication and interpersonal skills Ability to work in a team environment Strong problem-solving and analytical skills Ability to adapt to changing situations and priorities Strong organizational and time management skills Ability to maintain confidentiality and handle sensitive information Career Growth Opportunities and Learning Benefits At blithequark, we're committed to helping our employees grow and develop in their careers. As a Remote Customer Service Coordinator, you'll have access to: Comprehensive training programs to help you develop your skills and knowledge Opportunities for career advancement and professional growth A supportive and collaborative work environment Regular feedback and coaching to help you improve your performance Access to a range of learning and development resources, including online courses and workshops Work Environment and Company Culture At blithequark, we're proud of our diverse and inclusive work environment. We believe that our employees are our greatest asset, and we're committed to creating a workplace where everyone feels valued and respected. As a Remote Customer Service Coordinator, you'll be part of a dynamic and supportive team that's passionate about delivering exceptional customer service. Compensation, Perks, and Benefits As a Remote Customer Service Coordinator at blithequark, you'll enjoy a competitive salary of $20/hour, as well as a range of perks and benefits, including: Travel perks: Ready to explore the world? You, your family, and your friends can reach 365 destinations on more than 6,800 daily flights across our global network Health benefits: On day one, you'll have access to your health, dental, prescription, and vision benefits to help you live well Wellness programs: We want you to be the best version of yourself – that's why our wellness programs offer you all the right tools, resources, and support you need 401(k) program: Available upon hire and, depending on the workgroup, company contributions to your 401(k) program are available after one year Additional benefits: Other great benefits include our Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises, and more Conclusion If you're passionate about delivering exceptional customer service and have a keen interest in the air travel industry, we encourage you to apply for this exciting opportunity. As a Remote Customer Service Coordinator at blithequark, you'll be part of a dynamic and supportive team that's dedicated to providing outstanding support to our customers. Don't miss out on this chance to join our team and take your career to new heights. Apply now and discover a world of possibilities at blithequark! Apply for this job