Experienced Remote Customer Service and Sales Representative for Home Refinancing and Real Estate Services

Introduction to blithequark At blithequark, we are driven by our passion to connect people with the services they need, making their lives easier and more fulfilling. As a leader in the customer service and sales industry, we pride ourselves on delivering exceptional experiences to our clients and their customers. Our mission is to build strong relationships, provide top-notch support, and foster a fun, family-oriented work environment that encourages success and growth. If you are a motivated and customer-focused individual looking for a challenging and rewarding career, we invite you to join our team as a Remote Customer Service and Sales Representative. Job Overview As a Remote Customer Service and Sales Representative at blithequark, you will play a vital role in assisting customers with their mortgage and real estate needs, including home refinancing, buying, and selling. You will be responsible for providing extraordinary customer experiences, promoting and selling our services, and effectively overcoming customer reluctance. If you have excellent communication and problem-solving skills, a strong work ethic, and a passion for sales, we encourage you to apply for this exciting opportunity. Key Responsibilities Provide exceptional customer service experiences to existing and potential clients, responding to their inquiries and concerns in a professional and timely manner Effectively promote and sell blithequark's services, including mortgage brokerage and real estate solutions, to meet and exceed sales goals Build strong relationships with customers, understanding their needs and providing personalized support to ensure their satisfaction and loyalty Navigate multiple computer systems, including customer relationship management (CRM) software, to manage customer interactions and sales data Meet and exceed self-set sales goals, consistently striving to improve performance and contribute to the growth and success of blithequark Collaborate with colleagues and management to share best practices, address challenges, and improve overall customer satisfaction and sales performance Essential Qualifications To be successful in this role, you will need to possess the following essential qualifications: A high level of professionalism, honesty, and drive, with a passion to excel in customer service and sales Excellent communication, problem-solving, and time management skills, with the ability to work effectively in a fast-paced, high-volume call center environment Comfortable working on the phone with customers, providing assistance and support to resolve their challenges and concerns Ability to listen actively, empathize with customers, and provide personalized solutions to meet their needs and exceed their expectations Strong organizational and multi-tasking skills, with the ability to navigate multiple computer systems and manage competing priorities Preferred Qualifications While not required, the following preferred qualifications will be considered an asset: Previous experience in customer service, sales, or a related field, with a proven track record of success and achievement Knowledge of the mortgage and real estate industry, including products and services, regulations, and best practices Experience working in a remote or virtual environment, with the ability to self-motivate and manage time effectively Strong technical skills, including proficiency in CRM software, Microsoft Office, and other productivity tools Requirements for Working Remotely To work remotely as a Customer Service and Sales Representative at blithequark, you will need to meet the following technical requirements: Hardwired internet connection (no WiFi) Agent-provided equipment, including a computer, mouse, keyboard, and USB computer headset with mute button Windows 10+ operating system, with a minimum of 25GB available disk space and 8GB RAM Dual 19"+ monitors (preferred) Internet speed of at least 10Mbps download and 5Mbps upload A secure, quiet workspace with a desk, chair, and minimal distractions Career Growth and Development At blithequark, we are committed to the growth and development of our employees. As a Remote Customer Service and Sales Representative, you will have access to ongoing training and coaching, as well as opportunities for advancement and professional development. Our goal is to help you succeed and achieve your career goals, while providing a fun and supportive work environment that fosters success and camaraderie. Work Environment and Company Culture blithequark is a dynamic and fast-paced company that values innovation, creativity, and teamwork. Our company culture is built on the principles of connection, community, and customer focus. We believe in rewarding and recognizing our employees for their hard work and contributions, and we offer a range of perks and benefits to support their well-being and success. These include: Automatic raises every 6 months Weekly pay 100% work-from-home opportunity Huge advancement opportunities Monthly awards programs Ongoing referral bonus incentives Fun and supportive work environment Compensation and Benefits As a Remote Customer Service and Sales Representative at blithequark, you will be eligible for a competitive hourly rate of $12.50, as well as a range of benefits, including: Dental insurance Health insurance Paid time off Professional development assistance Referral program Vision insurance Conclusion If you are a motivated and customer-focused individual looking for a challenging and rewarding career in customer service and sales, we encourage you to apply for this exciting opportunity at blithequark. As a Remote Customer Service and Sales Representative, you will have the chance to make a real difference in the lives of our customers, while working in a fun and supportive environment that fosters success and growth. Don't miss out on this opportunity to join our team and take your career to the next level. Apply today! Apply for this job