Experienced Remote Customer Experience Specialist and Full Stack Web Developer – Delivering Exceptional Service and Innovative Solutions from the Comfort of Your Home

Introduction to arenaflex arenaflex is a pioneering force in the aviation industry, committed to redefining the future of flight and delivering exceptional customer experiences. As a remote team member at arenaflex, you will be part of a dynamic and innovative organization that values flexibility, creativity, and collaboration. Our mission is to leverage cutting-edge technology and expertise to drive success, and we are seeking passionate individuals to join our team and contribute to our vision. Job Overview We are seeking an experienced Remote Customer Experience Specialist and Full Stack Web Developer to join our team. As a remote team member, you will play a pivotal role in shaping the airline industry, leveraging your expertise to drive success and deliver exceptional customer experiences. This is a full-time, remote position that offers a competitive salary, commensurate with experience, and a range of benefits that will help you maintain a healthy work-life balance. Roles and Responsibilities As a Remote Customer Experience Specialist and Full Stack Web Developer at arenaflex, your key responsibilities will include: Developing Proof-of-Concept and MVP (Minimum Viable Product) tasks to validate new architectures and answers Contributing to the development of new software programs and features, operating in the front and back-stop technology and cloud infrastructures Analyzing customer needs to derive software design and performance requirements Debugging existing software and correcting defects Providing guidelines for improving documentation and software development process standards Designing and coding new software programs or altering existing software programs to add new features Writing code that meets specifications and developing software packages and tools Completing programming and testing and debugging programs Developing software packages and tools using Agile development methodologies Designing, developing, and maintaining web applications on AWS Implementing scalable and fault-tolerant architectures on AWS Utilizing AWS services such as EC2, S3, RDS, and CloudFront to build and deploy web applications Collaborating with the development team to ensure that all applications are optimized for performance and scalability Troubleshooting and debugging web applications and infrastructure issues Staying up-to-date with the latest developments in AWS and web development technologies Essential Qualifications To succeed in this role, you will need: Strong experience with web development and web technologies such as HTML, CSS, JavaScript, and web frameworks such as Ruby on Rails, Node.js, or Django A Bachelor's or Master's degree in Computer Science or a related field Experience with AWS services such as EC2, S3, RDS, and CloudFront Knowledge of containerization and container orchestration (Docker, Kubernetes) Strong understanding of distributed systems, microservices architecture, and cloud-based infrastructure Understanding of database systems and SQL Experience with Linux/Unix operating systems Strong analytical and problem-solving skills Excellent communication and collaboration skills Ability to work in a fast-moving and agile environment Consistently prioritizes safety and security of self, others, and personal data Embraces diverse people, thinking, and styles Possesses a high school diploma, GED, or high school equivalency Is at least 18 years of age and has the authorization to work in the United States Demonstrates that privacy is a priority when handling personal data Preferred Qualifications While not essential, the following qualifications will give you a competitive edge: Airline industry knowledge is a plus Experience working in an airline technology environment is preferred Highly motivated and eager to work in a fast-moving organization Experience with agile development with frequent releases is a plus Bachelor's or Master's degree in Computer Science or a related field Experience with AWS services such as EC2, S3, RDS, and CloudFront is preferred Career Growth Opportunities and Learning Benefits At arenaflex, we are committed to helping our employees achieve their long-term professional goals. We offer a range of career development programs, including training and development opportunities, mentorship, and career coaching. Our employees also have access to a range of learning resources, including online courses, workshops, and conferences. Work Environment and Company Culture arenaflex is a dynamic and innovative organization that values flexibility, creativity, and collaboration. Our remote work environment is designed to support our employees' well-being and productivity, with a range of tools and resources available to help you stay connected and engaged. We also prioritize diversity, equity, and inclusion, and are committed to creating a workplace culture that is welcoming and inclusive to all. Compensation, Perks, and Benefits arenaflex offers a competitive salary and a range of benefits, including: Competitive salary, industry-leading profit-sharing program, and performance incentives 401(k) with beneficial company contributions of up to 9% Paid days off, including vacation, holidays, paid personal time, maternity, and parental leave Comprehensive health benefits, including medical, dental, vision, short/long-term disability, and lifestyle benefits Family care support, including fertility assistance, surrogacy and adoption assistance, lactation support, sponsored backup care, and programs that assist with loved ones in all stages Holistic Well-being programs to support physical, emotional, social, and financial health Domestic and International space-available flight privileges for employees and eligible family members Career development programs to achieve your long-term professional goals World-wide partnerships to engage in community service and innovative projects created to focus on sustainability and reducing our carbon footprint Business Resource Groups to connect employees with common interests and promote inclusion, offer perspective, and assist in implementing strategies Recognition rewards and awards through the platform Unstoppable Together Access to over 500 discounts, specialty savings, and voluntary benefits through arenaflex perks Conclusion If you are a motivated and experienced Remote Customer Experience Specialist and Full Stack Web Developer looking for a new challenge, we encourage you to apply for this exciting opportunity at arenaflex. With a competitive salary, comprehensive benefits, and a range of career development opportunities, this is a role that will help you achieve your long-term professional goals and support your well-being and productivity. Apply today and join our team of innovative and passionate professionals who are shaping the future of the aviation industry! Apply for this job