**Experienced Remote Automotive Customer Service Representative – Delivering Exceptional Experiences at blithequark**

Remote Full-time
Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in a dynamic, fast-paced environment where no two days are the same? If so, we invite you to join blithequark, a global leader in digital business services, as a Remote Automotive Customer Service Representative. **About blithequark** blithequark is a global, digital business services company that delivers the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. With over 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. **Benefits of Working with blithequark** At blithequark, we believe in investing in our employees' growth and well-being. Some of the benefits of working with us include: * Paid Training to help you develop your skills and expertise * Competitive Wages that reflect your value to our team * Full Benefits, including Medical, Dental, Vision, 401k, and more, to ensure your physical and financial health * Paid Time Off to recharge and pursue your passions * Employee wellness and engagement programs to support your mental and emotional well-being **Teleperformance and You** At blithequark, we're committed to making people's lives simpler, faster, and safer through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise. As a Remote Automotive Customer Service Representative, you'll be a key contributor to our team, fielding customer inquiries and finding innovative ways to respond. You'll work in a collaborative and engaging environment, interacting with people from all walks of life, and discovering your potential can take you anywhere you want to go. **Did You Know?** Our Chief Client Officer started her career at blithequark as an agent and advanced to the pinnacle of the company. At blithequark, the sky is the limit! **Responsibilities** As a Remote Automotive Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. Your key responsibilities include: * Connecting with customers via phone, email, chat, and/or social media to resolve their questions or concerns * Calmly attempting to resolve and de-escalate any issues * Escalating interactions when necessary and appropriate * Responding to requests for assistance and/or possible processing payments * Tracking all call-related information for auditing and reporting purposes * Providing feedback on call issues * Upselling if required **Qualifications** We're looking for fearless people who are inspired to deliver only the best in all that they do. To be successful in this role, you'll need: * Ability to work remotely in a virtual team environment * 6 months of customer service experience preferred * Over 18 years of age * Ability to type 25 wpm * High School Graduate or GED * Comfort with desktop computer systems * Proven oral and written communication skills * Logical problem-solving skills * Ability to navigate Windows operating systems * Organization and work prioritization skills **Work from Home Requirements** To ensure your success as a Remote Automotive Customer Service Representative, you'll need to meet the following work from home requirements: * Internet Connection Requirements: * Minimum subscribed download rate equal to or exceeds 25.0 Mbps * Minimum subscribed upload rate equal to or exceeds 10.0 Mbps * ISP must have no packet loss and ping under 50ms * Proof of internet speed required * Clean and quiet workspace **Be Part of Our blithequark Family** At blithequark, it's our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We're committed to providing a workplace that's conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We're committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. **Teleperformance is an Equal Opportunity Employer** **Employment Type:** FULL_TIME If you're ready to take your customer service skills to the next level and join a dynamic team that's passionate about delivering exceptional experiences, apply now to become a Remote Automotive Customer Service Representative at blithequark. Apply for this job
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