**Experienced Ramp Agent (Customer Service Representative) - Phoenix Airport**

At arenaflex, we're on a mission to revolutionize the way we transport cargo and provide exceptional customer service. As a Ramp Agent, you'll play a vital role in ensuring our customers' baggage and cargo arrive safely and on time. This entry-level position offers a unique opportunity to kick-start your career in the aviation industry, with a supportive team and a clear path for advancement. **About arenaflex** arenaflex is a leading airline that prioritizes customer satisfaction, safety, and innovation. Our commitment to excellence has earned us a reputation as a trusted partner in the aviation industry. With a diverse range of roles and opportunities, arenaflex is the perfect place to launch or advance your career. **Key Responsibilities** As a Ramp Agent, you'll be responsible for: * Safely lifting, loading, unloading, and transporting baggage, mail, and cargo to and from aircraft, ensuring timely connections by guiding incoming and departing aircraft from the gate positions. * Safeguarding cargo, baggage, and mail from damage, loss, and weather conditions. * Safely driving and operating ground equipment such as tugs, belt loaders, and tow tractors in areas of congestion. * Operating baggage scanners and computers to ensure baggage is routed accurately to the customer's destination. * Maintaining a high level of safety awareness and adhering to all operational procedures and protocols. **Work Environment and Physical Demands** As a Ramp Agent, you'll work in a fast-paced, dynamic environment with varying weather conditions. The role requires physical stamina, with tasks involving bending, lifting, standing, and walking. You'll be required to lift and move bags weighing up to 50-70 pounds, and work in areas with congestion. arenaflex prioritizes safety and provides comprehensive training to ensure you're equipped to handle the demands of the role. **Benefits and Perks** At arenaflex, we believe in sharing success with our employees. Our comprehensive benefits package includes: * Competitive salary, industry-leading profit-sharing program, and performance incentives. * 401(k) with generous company contributions up to 9%. * Paid time off, including vacation, holidays, paid personal time, maternity and parental leave. * Comprehensive health benefits, including medical, dental, vision, short/long-term disability, and life benefits. * Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages. * Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program, free financial coaching, and extensive resources supporting mental health. * Domestic and International space-available flight privileges for employees and eligible family members. * Career development programs to achieve your long-term career goals. * Worldwide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint. * Recognition rewards and awards through the platform Unstoppable Together. * Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective, and help implement strategies. * Access to over 500 discounts, specialty savings, and voluntary benefits through Deltaperks, such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare. **What You Need to Succeed** To be successful as a Ramp Agent, you'll need: * Consistently prioritize safety and security of self, others, and personal data. * Embrace diverse people, thinking, and styles. * Possess a high school diploma, GED, or high school equivalency. * Be at least 18 years of age and have authorization to work in the United States. * Have a valid driver's license. * Proficiency in English. * Pass a physical ability test (PAT). You can prepare for the PAT by watching this video. * Must wear required company-approved Personal Protective Equipment (PPE) to include, but not limited to: hearing protection, safety-toe footwear, protective headwear (bump cap or hard hat), and high visibility safety apparel subject to an approved accommodation, such as alternate PPE. * Ability to hold airport-specific requirements such as a SIDA Badge and Customs Seal. **What Will Give You a Competitive Edge** While not required, having the following qualifications will give you a competitive edge: * N/A **Join the arenaflex Team** If you're passionate about delivering exceptional customer service and working in a fast-paced, dynamic environment, we encourage you to apply for the Ramp Agent position at arenaflex. Our comprehensive training program and supportive team will help you succeed in this role and advance your career in the aviation industry. Apply Now! Apply for this job