**Experienced Project Management Professional - Remote Customer Service Operations**

At arenaflex, we're revolutionizing the way we deliver exceptional customer experiences, and we're looking for a talented Project Management Professional to join our Reservations team as a RES PMO Task Director. As a key member of our team, you'll play a vital role in driving business-critical projects and initiatives across the RES division, fostering a culture of excellence, and collaborating with cross-functional teams to achieve our goals. **About arenaflex** arenaflex is a leading airline that's committed to providing unparalleled customer experiences. We're passionate about innovation, teamwork, and excellence, and we're constantly seeking ways to improve our services and operations. As a remote employee, you'll have the flexibility to work from anywhere, while still being part of a dynamic and collaborative team. **Key Responsibilities** As a RES PMO Task Director, you'll be responsible for leading the project management of high-priority initiatives across the RES division, including: * Organizing and executing projects from inception to completion, ensuring timely delivery and high-quality results * Developing and maintaining project artifacts, including project plans, contracts, risk and issue logs, and dashboards * Managing multiple simultaneous projects of varying complexity and priority, across different teams and stakeholders * Collaborating with cross-functional teams to drive business outcomes and achieve project goals * Developing and implementing effective communication strategies and processes to ensure seamless information sharing and stakeholder engagement * Supporting the development of business cases, prioritization, and divisional portfolio management * Building and maintaining strong relationships with senior leaders, functional partners, and cross-divisional teams * Contributing to the growth and development of the RES PMO capability and the establishment of a Center of Excellence for portfolio management **What You Need to Succeed** To excel in this role, you'll need: * Exceptional organizational, leadership, and creative problem-solving skills * Proven experience and track record of delivering multiple projects of varying sizes and complexity * Unparalleled communication and interpersonal skills, with the ability to work across the organization and build strong relationships with stakeholders * Ability to lead and work independently, as well as collaboratively within a team * Strong written and verbal communication skills, with the ability to create concise reports and presentations for senior leaders * Ability to perform effectively in your current role * Commitment to arenaflex's Standards of the Street, guiding principles, and safety-conscious behaviors * Where permitted by relevant law, you have received or will receive the COVID-19 vaccine by the date of hire to be considered for U.S.-based work, while not currently employed by arenaflex * Relentless focus on the safety and security of yourself, others, and individual data * Embracing diversity, thinking, and styles * High school diploma, GED, or equivalent * At least 18 years old and authorized to work in the US **What Will Give You an Edge** While not required, the following skills and experiences will give you a competitive edge: * Project Management Professional (PMP) certification or experience managing projects according to Project Management Institute (PMI) principles * Experience with PowerApps, Sharepoint, and project management software * Enjoy working in a high-profile environment with fluid needs, ambiguity, and aggressive timelines **Why Join arenaflex?** At arenaflex, we're committed to creating a workplace culture that's inclusive, supportive, and empowering. We believe in: * Fostering a culture of excellence and continuous improvement * Encouraging innovation, creativity, and entrepreneurship * Providing opportunities for growth and development * Embracing diversity, equity, and inclusion * Prioritizing employee well-being and safety **How to Apply** If you're passionate about delivering exceptional customer experiences and driving business outcomes, we want to hear from you! To apply, please submit your resume and a cover letter outlining your experience, skills, and achievements. We can't wait to welcome you to our team! Apply Now! Apply for this job