**Experienced Product Operations Specialist – Remote Customer Support Role at arenaflex**

**Job Summary:** Join arenaflex, a leading airline company, as an Experienced Product Operations Specialist in our remote customer support team. As a key member of our operations team, you will be responsible for executing and maintaining arenaflex's land seller products (accommodation, vehicle, travel, protection, etc.). This includes setting up merchant contract rules, estimating and stock, and progressing special evaluating changes and related added value contributions. If you have a passion for customer support, excellent problem-solving skills, and a strong understanding of the airline industry, we encourage you to apply for this exciting opportunity. **About arenaflex:** arenaflex is a dynamic airline company that operates with a strong commitment to customer satisfaction and excellence. Our team is dedicated to providing top-notch service to our customers, and we are looking for like-minded individuals to join our remote customer support team. As an Experienced Product Operations Specialist, you will be part of a collaborative and fast-paced environment that values innovation, teamwork, and continuous learning. **Key Responsibilities:** * Create and maintain land seller profiles in the visit management framework comprehensive of merchant settlement data, parent/chain connections, and stock portions, where relevant. * Set up and maintain all estimating and other selling rules for all direct land merchants. * Set up design and rules for all electronically associated sellers. * Manage the land item work for new objections. * Screen land items serious climate and suggest and set up edge methodologies where proper. * Participate in investigating of visit management framework innovation issues, and outsider innovation associations (e.g., IBS and HotelBeds); capability as a contact with outsider suppliers where suitable. * Provide estimating and objective data to marketing materials. * Collaborate with Product Development group on individual seller issues requiring clarity and additionally goal as well as help with inn oversell circumstances. * Assist other arenaflex divisions with questions or issues connected with objections and land item contributions. * Furnish and help arenaflex offices with client goal for land items on a case-by-case basis. * Cooperate with Product Development to create and meet yearly open available to be purchased (OFS) course of events. * Assist Product Activities Facilitator with lodging stock administration, land detailing and different errands depending on the situation. * Assist with emergency management for catastrophic events and crisis circumstances. * Establish and encourage entrusting associations with partner at all levels. * Other duties as assigned. **Essential Qualifications:** * Four-year certification; or comparable work experience; or identical mix of education and experience * Basic manager and powerful issue solver with intelligent fixes. * Meticulous and highly organized * Ability to work independently and collaboratively * Self-motivated * Strong oral and written communication skills, ability to present to senior management * Proficient in Microsoft Excel and Viewpoint. **Preferred Qualifications:** * At least 2 years of travel or hospitality experience * Knowledge of arenaflex projects, strategies, and systems * Knowledge of arenaflex Reservation frameworks * Experience with Microsoft Power BI **Work Environment:** This occupation works in a professional office climate. This job regularly utilizes standard office equipment like PCs, telephones, scanners, and file organizers. **Compensation and Benefits:** arenaflex offers a competitive salary of $25/hour, as well as a range of benefits and perks, including: * Comprehensive health insurance * 401(k) matching program * Paid time off and holidays * Professional development opportunities * Collaborative and dynamic work environment **How to Apply:** If you are a motivated and customer-focused individual with a passion for the airline industry, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you! **Equal Employment Opportunity:** arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion. Apply for this job