**Experienced Pre-Licensed Customer Service Representative – Remote Opportunity to Launch Your Insurance Career**

At arenaflex, we're not just a company – we're a global community of passionate and inspired individuals who strive to make a meaningful difference in the lives of our clients, customers, and communities. With over 500,000 talented people speaking more than 300 languages, our global scale and local presence enable us to be a force for good in the world. If you're looking for a career that offers growth opportunities, a supportive work environment, and a chance to make a real impact, arenaflex is the perfect place for you! We're committed to investing in your future and helping you achieve your goals. **Become a Licensed Insurance Agent with arenaflex's Support** At arenaflex, we're dedicated to helping our Pre-Licensed Customer Service Representatives achieve their dream of becoming licensed insurance agents. Our comprehensive 5-day paid training program is designed to prepare you for the State Insurance Exam, and we'll even cover the cost of the exam and schedule it for you! After passing your exam, arenaflex will support you in obtaining your license in the 50 states/territories we operate in. Our goal is to empower you with the knowledge, skills, and confidence to succeed in your insurance career. **Benefits of Working with arenaflex** As an arenaflex team member, you can expect: * **Paid Training**: Get paid to study and prepare for your State Insurance Exam * **Competitive Wages**: Earn a competitive salary for your hard work and dedication * **Full Benefits**: Enjoy comprehensive benefits, including medical, dental, vision, 401k, and more * **Paid Time Off**: Take breaks and recharge with our generous paid time off policy * **Employee Wellness and Engagement Programs**: Stay healthy, happy, and engaged with our employee wellness and engagement programs **Join the arenaflex Team** At arenaflex, we're passionate about making people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and we're inspired to deliver only the best in all that we do. As a Pre-Licensed Customer Service Representative, you'll be a key contributor to our team, working in a collaborative and engaging environment. You'll have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you'll discover your potential can take you anywhere you want to go. **Did You Know?** Our Chief Client Officer started her career at arenaflex as an agent and advanced to the pinnacle of the company. At arenaflex, the sky is the limit! **Responsibilities** As a Pre-Licensed Representative, you'll be required to use excellent decision-making skills and innovation to resolve issues and respond to consumer concerns while adhering to company and departmental guidelines. The position is responsible for resolving high-level consumer issues in a fast-paced environment. Your key responsibilities will include: * **Resolve Complex Consumer Issues**: Use your problem-solving skills to resolve complex consumer issues and advise first-level representatives on high-level issues * **Assist Policy Holders**: Assist policy holders with billing questions and concerns * **Provide Support**: Provide support to policy holders with any policy changes requested * **Support Policy Holder Needs**: Support policy holders' needs by providing recommendations and adjusting as necessary **Qualifications** We're looking for fearless people – people who are inspired to deliver only the best in all that we do. To be successful in this role, you'll need: * **6 Months Customer Service Experience**: Minimum 6 months of customer service experience * **Age**: Be at least 18 years old * **Typing Speed**: Ability to type 25 wpm * **Education**: High School Graduate or GED * **Computer Skills**: Comfort with desktop computer systems * **Communication Skills**: Proven oral and written communication skills * **Problem-Solving Skills**: Logical problem-solving skills * **Availability**: Availability to work various shifts * **Operating System**: Ability to use Windows operating systems * **Organization and Work Prioritization Skills**: Organization and work prioritization skills **Work from Home Requirements** To work from home, you'll need: * **Internet Connection**: A reliable internet connection with a minimum subscribed download rate of 25.0 Mbps and a minimum subscribed upload rate of 5.0 Mbps * **ISP Requirements**: Your ISP must have no packet loss and a ping under 50ms * **Proof of Internet Speed**: Proof of internet speed required * **Clean and Quiet Workspace**: A clean and quiet workspace **Be One of Our People** At arenaflex, we're committed to providing an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We're committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We're committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. **Teleperformance is an Equal Opportunity Employer** Employment Type: FULL_TIME Apply Job! Apply for this job