**Experienced Part-Time Pharmacy Technician and Customer Service Representative – Remote Opportunity at arenaflex**

Are you a highly skilled Pharmacy Technician with exceptional customer service skills looking for a part-time opportunity to work remotely? Do you have a passion for delivering top-notch patient care and resolving complex customer inquiries? If so, we invite you to join arenaflex, a leading healthcare organization dedicated to providing innovative solutions and exceptional patient experiences. **About arenaflex** arenaflex is a dynamic and forward-thinking company that is revolutionizing the healthcare industry with its cutting-edge technology and compassionate approach to patient care. As a Pharmacy Technician and Customer Service Representative, you will be part of a talented team that is committed to delivering exceptional patient experiences and exceeding customer expectations. **Responsibilities** As a Pharmacy Technician and Customer Service Representative at arenaflex, you will be responsible for: * Performing duties assigned by the Data Entry Manager, including answering phones, responding to orders, and resolving client complaints and inquiries in a timely manner. * Triage incoming faxes by facility/department and in accordance with cutoff times. * Clarifying orders as needed to ensure accuracy and efficiency. * Providing exceptional customer service to patients and customers, responding to their inquiries and resolving their concerns in a professional and courteous manner. * Maintaining accurate and up-to-date records, including patient information and order details. * Collaborating with the Data Entry Manager and other team members to ensure seamless communication and efficient workflow. **Requirements** To be successful in this role, you will need: * Active NJ Board of Pharmacy, Pharmacy Technician License. * Previous experience in pharmacy, with a preference for LTC pharmacy experience. * Knowledge of brand name and generic medications. * Strong attention to detail and organizational skills, with the ability to multitask and prioritize tasks effectively. * Moderate to advanced computer skills, including proficiency in frameworks and ECM knowledge. * Great telephone etiquette and communication skills, with the ability to resolve complex customer inquiries and complaints. * High school diploma or equivalent. **Preferred Qualifications** * Experience working in a fast-paced, dynamic environment. * Knowledge of pharmacy software and systems. * Certification as a Pharmacy Technician (CPhT) or Certified Pharmacy Technician (CPT). **Skills and Competencies** To succeed in this role, you will need to possess: * Excellent communication and interpersonal skills, with the ability to build strong relationships with patients, customers, and colleagues. * Strong problem-solving and analytical skills, with the ability to resolve complex customer inquiries and complaints. * Ability to work independently and as part of a team, with a focus on collaboration and communication. * Strong attention to detail and organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously. * Moderate to advanced computer skills, including proficiency in frameworks and ECM knowledge. **Career Growth Opportunities and Learning Benefits** At arenaflex, we are committed to the growth and development of our employees. As a Pharmacy Technician and Customer Service Representative, you will have opportunities to: * Develop your skills and knowledge in pharmacy and customer service. * Collaborate with a talented team of healthcare professionals to deliver exceptional patient experiences. * Participate in ongoing training and professional development programs to enhance your skills and knowledge. * Pursue career advancement opportunities within the company. **Work Environment and Company Culture** arenaflex is a dynamic and forward-thinking company that values innovation, collaboration, and patient-centered care. As a Pharmacy Technician and Customer Service Representative, you will work in a fast-paced, dynamic environment that is committed to delivering exceptional patient experiences. Our company culture is built on the principles of: * Patient-centered care: We are committed to delivering exceptional patient experiences and exceeding customer expectations. * Innovation: We are a forward-thinking company that is committed to innovation and continuous improvement. * Collaboration: We believe in the power of collaboration and teamwork to deliver exceptional patient experiences. * Professionalism: We value professionalism, integrity, and respect in all aspects of our work. **Compensation, Perks, and Benefits** arenaflex offers a competitive salary and benefit package, including: * Competitive hourly rate. * Comprehensive benefits package, including medical, dental, and vision insurance. * Paid time off and holidays. * Opportunities for career advancement and professional development. * A dynamic and supportive work environment. **How to Apply** If you are a highly skilled Pharmacy Technician with exceptional customer service skills and a passion for delivering top-notch patient care, we invite you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you! **Equal Employment Opportunity Statement** arenaflex is an equal employment opportunity employer, committed to employing a diverse workforce without regard to gender, race, age, marital status, disability, veteran status, sexual orientation, and gender identity or any other status protected by federal, state, or local law. We welcome applications from talented individuals who share our commitment to patient-centered care and exceptional customer service. Apply for this job