**Experienced Live Chat Email Support Specialist – Customer Service Representative (Fully Remote)**

Remote Full-time
Are you a customer service enthusiast looking for a flexible and rewarding remote job opportunity? Do you have excellent communication skills, a strong work ethic, and the ability to work independently? If so, we invite you to join our dynamic team at blithequark as a Live Chat Email Support Specialist – Customer Service Representative. **About blithequark** blithequark is a leading provider of innovative solutions and services, dedicated to delivering exceptional customer experiences. Our team is passionate about empowering our customers to succeed, and we're looking for like-minded individuals to join our mission. As a Live Chat Email Support Specialist, you'll be part of a collaborative and supportive environment that values growth, learning, and teamwork. **Key Responsibilities** As a Live Chat Email Support Specialist, you'll play a vital role in providing top-notch customer support to our clients through live chat, email, and social media channels. Your primary responsibilities will include: * Responding to live chat messages on our clients' websites and social media accounts in a timely and professional manner * Answering customer questions, resolving issues, and providing solutions to their queries * Offering sales links and discounts to customers, as needed * Collaborating with our team to ensure seamless communication and efficient issue resolution * Maintaining accurate records of customer interactions and feedback **Contract Length and Rate** We offer a flexible contract with no fixed term, allowing you to work at your own pace and schedule. As a Live Chat Email Support Specialist, you'll be paid a competitive rate of $35 per hour, providing you with a stable and rewarding income. **Skills and Background Needed** To succeed in this role, you'll need: * A device capable of accessing social media and website chat functions (phone, tablet, or laptop) * The ability to work independently and manage your time effectively * A strong attention to detail and ability to closely follow provided steps and instructions * A minimum availability of 5 hours per week, with the flexibility to work up to 40 hours per week * A reliable internet connection and a quiet, distraction-free workspace * Excellent communication and problem-solving skills * A customer-centric approach and a passion for delivering exceptional service **Preferred Qualifications** While not required, the following qualifications are highly desirable: * Previous experience in customer service or a related field * Familiarity with live chat software and social media platforms * Strong typing skills and ability to work efficiently in a fast-paced environment * Basic knowledge of sales and marketing principles * Ability to work in a team environment and collaborate with colleagues **Career Growth Opportunities and Learning Benefits** At blithequark, we're committed to helping our team members grow and develop their skills. As a Live Chat Email Support Specialist, you'll have access to: * Comprehensive training and onboarding program * Ongoing support and feedback from our experienced team * Opportunities for professional development and career advancement * A collaborative and supportive work environment that encourages learning and growth **Work Environment and Company Culture** As a remote team member, you'll enjoy the flexibility to work from anywhere, at any time, as long as you have a reliable internet connection. Our company culture is built on the principles of: * Collaboration and teamwork * Customer-centricity and empathy * Continuous learning and growth * Flexibility and work-life balance * Open communication and transparency **Compensation, Perks, and Benefits** As a Live Chat Email Support Specialist, you'll enjoy a competitive rate of $35 per hour, paid bi-weekly. You'll also have access to: * A comprehensive benefits package, including health insurance, paid time off, and retirement savings * Opportunities for professional development and career advancement * A collaborative and supportive work environment that encourages learning and growth * Flexible scheduling and work arrangements to suit your needs **How to Apply** If you're a motivated and customer-focused individual looking for a flexible and rewarding remote job opportunity, we invite you to apply below. Please submit your application, including your resume and a cover letter, to [insert contact information]. Don't miss this opportunity to join our dynamic team at blithequark and start your career as a Live Chat Email Support Specialist – Customer Service Representative. Apply now and take the first step towards a fulfilling and rewarding career in customer service! Apply for this job
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