Experienced IT Support Technician Mentor for Remote Online Education - Guiding Future Tech Professionals

Join the OpenClassrooms Mission to Make Education Accessible Worldwide OpenClassrooms is a pioneering online education platform that is revolutionizing the way we learn and acquire new skills. As a mission-driven company, we are committed to making high-quality education accessible to everyone, everywhere. With a strong presence in Europe and Africa, we offer fully-accredited online diplomas that are tailored to the needs of the future job market. Our platform connects hundreds of thousands of students worldwide, and we are proud to be part of the B Corp community and the Next40 group. The IT Support Technician Mentor Role We are seeking an experienced IT Support Technician Mentor to join our team of freelance senior professionals. As a mentor, you will play a crucial role in guiding our students through their training programs, sharing your industry expertise, and helping them succeed in their future careers. This is a 100% remote opportunity, allowing you to work from anywhere and make a meaningful impact on the lives of our students. Key Responsibilities • Guiding and Advising Students: You will meet with your students on a weekly basis via video calls to guide them through their projects and provide valuable insights and advice. • Inspiring Students: You will share your experience and expertise to inspire your students and help them stay motivated throughout their training programs. • Monitoring Progress: You will track your students' progress and identify areas where they need additional support or guidance. • Reporting Problems: You will report any difficulties or issues that your students are facing, ensuring that we can provide the necessary support to help them overcome these challenges. Essential Qualifications and Skills To be successful in this role, you will need: • Bachelor's Degree and Professional Experience: A bachelor's degree and at least 2 years of professional experience as an IT Technician. • Technical Skills: Experience with installing and configuring server operating systems (Linux/Windows), maintaining computer hardware, and updating simple websites or intranets. • Communication and Interpersonal Skills: The ability to simplify complex concepts, set objectives, and provide constructive feedback. • Freelance or Company Structure: You should have a company structure or freelance status, or be willing to establish one. • Legal Authorization to Work: You must be legally authorized to work in the US without sponsorship. Preferred Qualifications and Skills While not essential, the following qualifications and skills are highly desirable: • Experience with Online Education: Previous experience working with online education platforms or mentoring students remotely. • Technical Expertise: Advanced technical skills in areas such as network administration, cybersecurity, or cloud computing. • Pedagogical Skills: Experience with curriculum design, instructional design, or teaching/training. What We Offer As an IT Support Technician Mentor with OpenClassrooms, you will enjoy: • Flexibility and Autonomy: As a freelancer, you will have the flexibility to create your own schedule and work at times that suit you. • Opportunities for Growth: You will have the opportunity to develop your pedagogical skills, increase your income, and expand your professional network. • Discounts on Training Programs: You will receive a 20% discount on OpenClassrooms training programs, allowing you to continue your own professional development. • Networking Opportunities: You will join a community of 3000 professionals, providing opportunities for networking and collaboration. • Competitive Compensation: You will receive a competitive salary for your work as a mentor. Our Company Culture and Work Environment At OpenClassrooms, we value innovation, teamwork, and a passion for education. As a remote worker, you will be part of a global community of professionals who share our mission and values. We are committed to providing a supportive and inclusive work environment that allows you to thrive and grow. How to Apply If you are a motivated and experienced IT Support Technician looking for a new challenge, we encourage you to apply for this exciting opportunity. The application process is straightforward: • Step 1: Complete our mentor application form and attach your updated resume. • Step 2: If your profile is selected, you will be invited to take a technical test and create a short video. • Step 3: Once your profile is confirmed, you will be required to provide the necessary documents to set up your contract. • Step 4: We will send you your contract in digital format, which you can sign online. Join Our Mission to Make Education Accessible If you are passionate about education, technology, and making a difference in the lives of others, we want to hear from you. As an IT Support Technician Mentor with OpenClassrooms, you will have the opportunity to inspire and guide the next generation of tech professionals. Apply now to join our team and become part of our mission to make education accessible worldwide. Apply for this job Apply tot his job