**Experienced Healthcare Customer Service Representative – Remote Opportunity at blithequark**

Are you a customer service enthusiast with a passion for delivering exceptional experiences? Do you thrive in a dynamic, fast-paced environment where no two days are the same? Look no further than blithequark, a global leader in digital business services, as we seek an experienced Healthcare Customer Service Representative to join our remote team. **About blithequark** blithequark is a global, digital business services company that empowers the world's best brands to streamline their business in meaningful and sustainable ways. With a presence in over 300 languages and a team of 500,000 inspired and passionate individuals, we are a force for good in supporting our communities, clients, and the environment. Our commitment to innovation, customer satisfaction, and employee well-being has earned us a reputation as a trusted partner in the industry. **Benefits of Working with blithequark** At blithequark, we believe that our employees are our greatest asset. That's why we offer a comprehensive benefits package that includes: * Paid Training to help you develop your skills and advance your career * Competitive Wages that reflect your value to our organization * Full Benefits, including Medical, Dental, Vision, 401k, and more * Paid Time Off to recharge and pursue your passions * Employee wellness and engagement programs to support your physical and mental well-being **Your Role at blithequark** As a Healthcare Customer Service Representative at blithequark, you will be the eyes and ears of our team, fielding customer inquiries and finding innovative ways to respond. You will work in a collaborative and engaging environment, interacting with people from all walks of life and experiencing the satisfaction of making a positive impact on their lives. With our balanced high-tech and high-touch approach, you will have the opportunity to grow and challenge yourself, discovering your potential and taking your career to new heights. **Responsibilities** Your responsibilities will include: * Fielding inbound calls from medical professionals, using medical terminology to request and verify benefits * Handling and carefully responding to all customer inquiries * Providing excellent customer service through active listening and empathy * Working with confidential customer information and treating it sensitively * Resolving issues on the first call by being proactive and resourceful * Appropriately and professionally communicating with customers * Providing support for Health Care Providers * Researching benefit information * Handling situations that may require adaptation of response or extensive research * Accurately documenting and maintaining all interactions * Responding to requests for assistance and/or possible processing payments **Qualifications** We're looking for fearless individuals who are inspired to deliver only the best in all that they do. To be considered for this role, you will need: * Ability to work remotely in a virtual team environment * 6 months of customer service experience (preferred) * Over 18 years of age * Ability to type 25 wpm * High School Graduate or GED * Comfort with desktop computer systems * Proven oral and written communication skills * Logical problem-solving skills * Ability to navigate Windows operating systems * Organization and work prioritization skills **Work from Home Requirements** To ensure your success in this role, we require: * Internet Requirements: + Minimum subscribed download rate equal to or exceeds 15.0 Mbps + Minimum subscribed upload rate equal to or exceeds 5.0 Mbps + ISP must have no packet loss and ping under 50ms + Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P, or VPN + Proof of internet speed required * Clean and quiet workspace **Be Part of Our blithequark Family** At blithequark, we are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We offer a workplace that is conducive to happiness and a healthy work-life balance, surrounded by people who are positive, supportive, and challenging. **EOE/Disability/Vets** blithequark is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all individuals, regardless of their background, culture, or identity. **Apply Now** If you're ready to take your career to new heights and join a team that is passionate about delivering exceptional customer experiences, apply now to become a Healthcare Customer Service Representative at blithequark. Apply for this job