**Experienced Healthcare Customer Service Representative – Delivering Exceptional Patient Experience**

Are you passionate about delivering exceptional patient care and making a meaningful difference in people's lives? Do you thrive in a fast-paced, dynamic environment where no two days are the same? If so, we invite you to join blithequark, a global leader in digital business services, as a Healthcare Customer Service Representative. At blithequark, we're committed to helping the world's best brands streamline their business in meaningful and sustainable ways. With a global scale and local presence, we're a force of good in supporting our communities, our clients, and the environment. Our team of over 500,000 inspired and passionate people speaks more than 300 languages, and we're dedicated to making a positive impact on the world. **Benefits of Working with blithequark** As a Healthcare Customer Service Representative at blithequark, you'll enjoy a range of benefits that will support your personal and professional growth. These include: * Paid Training to help you develop the skills and knowledge you need to succeed * Competitive Wages that reflect your value to our organization * Full Benefits, including Medical, Dental, Vision, 401k, and more, to ensure your well-being and financial security * Paid Time Off to relax, recharge, and pursue your passions * Employee wellness and engagement programs to support your physical and mental health **A Career that's Full of Possibilities** At blithequark, we believe that our employees are the key to our success. We're committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Our Chief Client Officer started her career at blithequark as an agent and advanced to the pinnacle of the company, demonstrating the opportunities that are available to our employees. As a Healthcare Customer Service Representative, you'll have the chance to interact with people from all walks of life, and no two days will be the same. You'll work in a collaborative and engaging environment, where you'll be encouraged to grow and challenge yourself. With a focus on delivering exceptional patient care, you'll have the opportunity to make a meaningful difference in people's lives. **Responsibilities** As a Healthcare Customer Service Representative at blithequark, your responsibilities will include: * Connecting with customers via phone, email, chat, and social media to resolve their questions or concerns * Calmly attempting to resolve and de-escalate any issues that may arise * Escalating interactions when necessary and appropriate * Responding to requests for assistance and/or processing payments * Tracking all call-related information for auditing and reporting purposes * Providing feedback on call issues * Upselling when required **Qualifications** To succeed as a Healthcare Customer Service Representative at blithequark, you'll need to possess the following qualifications: * Ability to work remotely in a virtual team environment * 6 months of customer service experience (preferred) * Over 18 years of age * Ability to type 25 wpm * High School Graduate or GED * Comfort with desktop computer systems * Proven oral and written communication skills * Logical problem-solving skills * Ability to navigate Windows operating systems * Organization and work prioritization skills **Work from Home Requirements** To work from home as a Healthcare Customer Service Representative at blithequark, you'll need to meet the following requirements: * Internet Connection Requirements: + Minimum subscribed download rate equal to or exceeds 12.0 Mbps + Minimum subscribed upload rate equal to or exceeds 3.0 Mbps + ISP must have no packet loss and ping under 50ms + Proof of internet speed required * Clean and quiet workspace **Be Part of Our blithequark Family** At blithequark, we're committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. We believe that when employees are happy and healthy, they're more productive, creative, and engaged. We're dedicated to providing a workplace that's conducive to happiness and a healthy work-life balance. **Equal Opportunity Employer** blithequark is an Equal Opportunity Employer, committed to creating a culture of inclusion and diversity. We welcome applications from diverse candidates and are proud to be an employer of choice for people from all walks of life. **Apply Now** If you're passionate about delivering exceptional patient care and making a meaningful difference in people's lives, we invite you to apply for the Healthcare Customer Service Representative role at blithequark. Join our team of inspired and passionate people and discover the opportunities that await you. Apply for this job