**Experienced German-Speaking Energy Specialist - Customer Service Representative at blithequark**

Are you a passionate and dedicated professional looking for a new challenge in the energy industry? Do you have a strong desire to make a positive impact on customers' lives while working in a dynamic and innovative environment? Look no further than blithequark, a leading renewable energy supplier that's revolutionizing the industry with its customer-centric approach. **About blithequark** blithequark is a forward-thinking company that's committed to humanizing the customer service experience. We believe that every customer deserves to be treated with kindness, patience, and warmth, and we're looking for like-minded individuals to join our team. Our company culture is built on teamwork, inclusivity, and a passion for sustainability. We're a rapidly growing organization that's constantly evolving, and we're looking for team members who are flexible, dynamic, and eager to learn. **The Role** As an Energy Specialist - Customer Service Representative at blithequark, you'll be at the heart of everything we do. You'll be responsible for delivering end-to-end customer service, taking full ownership of customer queries, and providing suitable solutions to keep our customers impressed and excited about blithequark being their energy supplier. You'll work in our multi-lingual EuroHub operations team, collaborating with colleagues from diverse backgrounds to provide exceptional customer experiences. **Key Responsibilities** * Provide exceptional customer service to our UK and European customers, responding to queries and resolving issues in a timely and professional manner * Take full ownership of customer queries, working closely with colleagues to find solutions and provide support * Develop a deep understanding of our products and services, as well as the energy industry as a whole * Collaborate with colleagues to identify areas for improvement and implement changes to enhance the customer experience * Participate in training and development programs to stay up-to-date with industry trends and best practices * Work in a fast-paced, dynamic environment, adapting to changing circumstances and priorities as needed **Essential Qualifications** * Fluency in English and German, both written and verbal * Strong customer service skills, with a passion for delivering exceptional experiences * Ability to work in a team environment, collaborating with colleagues from diverse backgrounds * Strong communication and problem-solving skills, with a ability to think creatively and outside the box * Ability to work in a fast-paced, dynamic environment, adapting to changing circumstances and priorities as needed * Commitment to sustainability and a passion for making a positive impact on the environment **Preferred Qualifications** * Experience in the energy industry or a related field * Knowledge of renewable energy sources and sustainable practices * Experience working in a customer-facing role, with a strong track record of delivering exceptional customer experiences * Ability to work in a multicultural environment, with a strong appreciation for diversity and inclusivity * Strong analytical and problem-solving skills, with a ability to think critically and strategically **Skills and Competencies** * Excellent communication and interpersonal skills, with a ability to build strong relationships with customers and colleagues * Strong problem-solving and analytical skills, with a ability to think creatively and outside the box * Ability to work in a fast-paced, dynamic environment, adapting to changing circumstances and priorities as needed * Strong attention to detail, with a ability to maintain accuracy and precision in a high-pressure environment * Ability to work collaboratively as part of a team, with a strong appreciation for diversity and inclusivity **Career Growth Opportunities and Learning Benefits** At blithequark, we're committed to supporting the growth and development of our team members. We offer a range of training and development programs, including: * On-the-job training and mentorship * Industry-specific training and certification programs * Leadership development programs, with a focus on building skills and confidence * Opportunities for career advancement, with a focus on promoting from within **Work Environment and Company Culture** blithequark is a dynamic and innovative company that's committed to creating a positive and inclusive work environment. We offer a range of benefits and perks, including: * Flexible working arrangements, with a focus on work-life balance * Collaborative and supportive team environment, with a strong emphasis on teamwork and inclusivity * Opportunities for professional development and growth, with a focus on promoting from within * Recognition and rewards for outstanding performance and contributions **Compensation, Perks, and Benefits** We offer a competitive salary and benefits package, including: * £24,300 per annum * OE Group Share Scheme * Free breakfast * Cycle to work scheme * EV salary sacrifice * And many more! **How to Apply** If you're a passionate and dedicated professional looking for a new challenge in the energy industry, we want to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you! **About the Location** Our office is located in Brighton, a vibrant and diverse city that's known for its strong sense of community and commitment to sustainability. We're proud to be a part of this community, and we're looking for team members who share our values and passion for making a positive impact. **Join the blithequark Team** At blithequark, we're committed to creating a positive and inclusive work environment that's focused on delivering exceptional customer experiences. We're looking for team members who are passionate about sustainability, customer service, and making a positive impact on the environment. If you're a dedicated and enthusiastic professional who shares our values and passion, we want to hear from you. Join our team today and be a part of something amazing! Apply for this job