Experienced Full-Time Remote Customer Service Representative and Data Entry Specialist - Deliver Exceptional Customer Experience and Drive Operational Efficiency at Blithequark

Join the Blithequark Team: Where Customer Service Meets Data Excellence Are you a motivated and detail-oriented individual with a passion for delivering exceptional customer experiences and ensuring data accuracy? Do you thrive in a fast-paced, remote work environment and have a knack for multitasking? Blithequark is seeking a highly skilled Customer Service Representative and Data Entry Specialist to join our dynamic team! As a key member of our customer service and data operations team, you will play a pivotal role in driving customer satisfaction and operational efficiency. About Blithequark Blithequark is a leading U.S.-based global business process outsourcing (BPO) and marketing firm with a 30-year track record of success. Our diverse team, drawn from the United States, Canada, Philippines, India, Colombia, and more, enables clients to achieve deep cost savings and access a wide range of service solutions. These include operational support, customer service and business development, digital marketing, and technology solutions. At Blithequark, we pride ourselves on fostering a culture of innovation, collaboration, and growth, allowing our team members to achieve their goals and reach their full potential. Job Summary As a Customer Service Representative and Data Entry Specialist at Blithequark, you will be responsible for accurately entering data, assisting customers with their production orders, and delivering exceptional customer experiences. This is a full-time, 100% remote position that offers flexibility and convenience. With comprehensive training provided, you will have the opportunity to transition to a hybrid remote setup and enjoy a better work-life balance. Key Responsibilities Review and complete Enrichment Tasks as defined and trained by our clients, ensuring accuracy and efficiency. Perform application data entry, vendor resource verifications, board certifications, and follow up with various state boards for statuses. Transfer data from various sources into electronic files and/or digital databases systems, maintaining data integrity and confidentiality. Sort and organize data, ensuring it is easily accessible and usable. Engage in either voice or non-voice processes, as required, and manage inbound/outbound calls in a professional manner. Verify information provided by third-party entities using online databases to cross-check information and ensure accuracy. Perform additional duties and tasks as required by Blithequark, demonstrating adaptability and flexibility. Why This Job is Great Enjoy a full-time, 100% remote position with the flexibility to work from home and achieve a better work-life balance. Receive comprehensive training and clear goals, with the autonomy to execute and deliver results. Be part of a dynamic team that values innovation, collaboration, and growth, offering opportunities for professional development and career advancement. Contribute to driving customer satisfaction and operational efficiency, making a tangible impact on our clients' success. Essential Qualifications Willingness to work on both voice and non-voice processes, demonstrating versatility and adaptability. Experience in an outbound/inbound call center, inside sales, or related sales or customer service experience is highly desirable. Excellent written and verbal communication skills, with the ability to effectively interact with customers and colleagues. Availability to work 40 hours per week, starting immediately, and a stable internet connection. Ability to work independently or as an active member of a team, demonstrating strong interpersonal and collaboration skills. Computer-savvy, with proficiency in using digital tools and software applications. Preferred Qualifications Prior experience in data entry, customer service, or a related field, with a strong understanding of data management principles. Familiarity with online databases and data management systems, with the ability to quickly learn new software applications. Strong analytical and problem-solving skills, with the ability to accurately verify information and resolve customer issues. What We Offer Competitive compensation and benefits package, with opportunities for professional growth and career advancement. Comprehensive training and development programs, ensuring you have the skills and knowledge to excel in your role. A dynamic and supportive work environment, with a team that values collaboration, innovation, and growth. Flexibility and autonomy, with the opportunity to work from home and achieve a better work-life balance. How to Apply If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer experiences and ensuring data accuracy, we encourage you to apply for this exciting opportunity at Blithequark. Please submit your current resume and a cover letter outlining your qualifications and experience. We look forward to welcoming you to our team! Don't miss this opportunity to join a dynamic team and drive customer satisfaction and operational efficiency at Blithequark. Apply now and take the first step towards a rewarding and challenging career! Apply for this job