**Experienced Full-Time Licensed Insurance Customer Service Representative – Personal Lines**

Are you a customer-driven, knowledgeable, and enthusiastic individual looking to join a dynamic team at blithequark? Do you have a passion for delivering exceptional customer service and a strong desire to help others? If so, we invite you to apply for the role of Full-Time Licensed Insurance Customer Service Representative – Personal Lines at blithequark. As a key member of our team, you will play a vital role in providing top-notch customer service to our clients, addressing their insurance-related questions, concerns, and requests. **About blithequark** blithequark is a leading organization in the insurance industry, dedicated to building a great team and providing exceptional customer service. We pride ourselves on our commitment to our clients and employees, offering a supportive and inclusive work environment that fosters growth and development. Our team is passionate about delivering an amazing experience to our clients, and we are looking for like-minded individuals to join us on this journey. **Job Summary** As a Full-Time Licensed Insurance Customer Service Representative – Personal Lines, you will be responsible for providing exceptional customer service to our clients, addressing their insurance-related questions, concerns, and requests. You will work closely with our clients to understand their needs and provide personalized solutions, ensuring they have the coverage they need. Your positive attitude, rapport-building, and desire to help will make you the perfect fit for this role. **Responsibilities** * Provide exceptional customer service to our clients, addressing their insurance-related questions, concerns, and requests * Process customer policy change requests in a timely and efficient manner * Take premium payments from customers, ensuring accurate and secure transactions * Follow up with customers to assure satisfaction, respond to queries, offer additional insurance protection, and solve or refer problems * Foster strong relationships with our customers to maintain a high level of client retention and product loyalty * Present and explain insurance policy options based upon prospective client needs and their personal goals * Provide customers with additional information about new products and services * Collaborate with internal teams to ensure seamless communication and efficient issue resolution * Stay up-to-date with industry developments and regulatory changes, ensuring compliance and best practices **Requirements** * Personal lines P&C license * Possess an upbeat, positive, and enthusiastic attitude * Proficiency to multi-task, follow-thru and follow-up * Strong communication skills, both oral and written * Great Customer Service Skills * Driven and goal-oriented individual * Ability to tactfully handle stressful and difficult situations * Ability to work in a fast-paced environment with multiple priorities and deadlines * Strong problem-solving skills, with a focus on finding creative solutions * Ability to work independently and as part of a team **Preferred Qualifications** * 1-2 years of experience in a customer-facing role, preferably in the insurance industry * Strong knowledge of insurance products and services * Experience with customer relationship management (CRM) software * Proficiency in Microsoft Office, including Excel, Word, and Outlook * Strong analytical and problem-solving skills * Ability to work in a remote environment, with minimal supervision **Benefits** * Competitive hourly base salary based on experience * Paid Time Off (PTO) * Health Insurance * Life Insurance * Retirement Plan * Hands-on training and development opportunities * Mon-Fri schedule with evenings off * Career growth opportunities and professional development * Collaborative and supportive work environment **Work Environment and Company Culture** blithequark is committed to creating a positive and inclusive work environment that fosters growth and development. Our team is passionate about delivering exceptional customer service, and we are looking for like-minded individuals to join us on this journey. We offer a range of benefits and perks, including: * Flexible work arrangements, including remote work options * Collaborative and supportive work environment * Opportunities for career growth and professional development * Recognition and rewards for outstanding performance * Access to industry-leading training and development programs * Comprehensive benefits package, including health, life, and retirement plans **How to Apply** Ready to join our team at blithequark? The first step is easy. Click the link below to apply now, and we'll be in touch soon! **Simple Application Process** Our application process is designed to be simple and straightforward. Here's what you can expect: 1. Click the link above to apply now 2. Fill out the online application form, providing your contact information and resume 3. We'll review your application and contact you to schedule an interview 4. Meet with our team to discuss your qualifications and experience 5. We'll be in touch soon to let you know the next steps in our hiring process We look forward to hearing from you and exploring how you can join our team at blithequark! Apply for this job