Experienced Full Time Bilingual Medical Assistant – Remote Patient Care Coordination with Vesta Healthcare

Join the Vesta Healthcare Team: Empowering Caregivers and Enhancing Patient Lives Welcome to Vesta Healthcare, a pioneering medical group dedicated to transforming the lives of aging adults with long-term home care needs. We're on a mission to create a world where caregivers and patients receive the support they deserve, and we're looking for passionate and dedicated individuals like you to join our team. As a Full Time Bilingual Medical Assistant, you'll play a vital role in coordinating patient care, working closely with our clinical team, and making a meaningful difference in the lives of those we serve. About Vesta Healthcare Vesta Healthcare is a specialized medical group that partners with caregivers, patients, and healthcare providers to deliver high-quality, patient-centered care in the comfort of their own homes. Our innovative approach combines virtual care, home-based technologies, data integrations, and partnerships with home care agencies to create a comprehensive care ecosystem. We're committed to empowering caregivers, enhancing patient outcomes, and improving the overall quality of life for those we serve. Our Culture and Values At Vesta Healthcare, we pride ourselves on a culture of collaboration, compassion, and innovation. Our team members are passionate about making a difference, and we're looking for individuals who share our values and are committed to delivering exceptional patient care. We believe in fostering a work environment that's inclusive, supportive, and empowering, where everyone has the opportunity to grow and thrive. Job Summary We're seeking an experienced Full Time Bilingual Medical Assistant to join our team, working remotely to coordinate patient care and support our clinical team. As a key member of our care coordination team, you'll be responsible for conducting telephonic outreach calls to patients, caregivers, and other care team members, ensuring compliance with care plans and documenting interactions in our platform. If you're a customer-focused, data-driven, and compassionate individual with a passion for healthcare, we want to hear from you! Key Responsibilities Conduct periodic telephonic outreach calls to patients, caregivers, and care team members to coordinate care and ensure compliance with care plans Collaborate with the clinical team to improve patient health and care outcomes Provide practice support, including contacting patients, caregivers, and care team members as directed Coordinate care for patients enrolled in Medicare's chronic care management program Perform data entry within operating dashboards, reporting, and workflow platforms Ensure data quality and accuracy Provide other administrative support as needed Requirements and Qualifications To be successful in this role, you'll need: Fluency in English and Spanish/Mandarin/Cantonese/Russian (writing, reading, and speaking) A minimum of 2 years of experience working in a healthcare setting Knowledge and understanding of medical terminology Knowledge and understanding of chronic care management processes A customer service mindset for both internal and external customers Medical Assistant and/or Medical Scribe Certification Strong proficiency in computer software navigation, data entry, and data cleansing Fundamental knowledge of Google Docs, Sheets, Slides, or similar Demonstrated ability to work effectively as a member of an interdisciplinary team, displaying good judgment and decision-making skills Ability to perform duties as assigned or requested Preferred Qualifications We'd love to see: Experience working with electronic health records (EHRs) and practice management systems Knowledge of healthcare regulations and compliance Certification in care coordination or case management Experience working with diverse patient populations and caregivers What We Offer At Vesta Healthcare, we're committed to supporting our team members' growth and well-being. Here are just a few of the benefits and perks we offer: Competitive salary: $20.00 hourly Comprehensive health, dental, and vision insurance with a choice of plans Paid vacation and sick/personal days ~12 paid holidays One-time reimbursement to set up your home office Monthly reimbursement for internet or other home office expenses Monthly gym reimbursement to be used for gyms, online classes, etc. Basic Life & AD&D, Short-term and Long-term Disability Benefits paid fully by us Voluntary benefits such as Pet, Home and Auto, Legal Insurance, and more Pre-tax Flex Spending/Dependent Care/Transit accounts 401k with match Why Join Vesta Healthcare? At Vesta Healthcare, we're passionate about making a difference in the lives of caregivers and patients. By joining our team, you'll have the opportunity to: Make a meaningful impact on patient outcomes and quality of life Work with a talented and dedicated team of healthcare professionals Develop your skills and expertise in care coordination and patient care Enjoy a flexible and remote work environment Take advantage of comprehensive benefits and perks How to Apply If you're excited about the opportunity to join our team and make a difference in the lives of caregivers and patients, we encourage you to apply today! Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you! Vesta Healthcare is an Equal Opportunity/Affirmative Action Employer. Candidates are selected without regard to race, color, religion, sex, national origin, disability, marital status, or sexual orientation, in accordance with federal and state law. Remember to check our website for updates on our job openings and company news: If you have any concerns about the legitimacy of communication from Vesta Healthcare, please don't hesitate to reach out to [email protected] for confirmation. Apply for this job