**Experienced Full Stack UX Designer – Customer Experience (Remote/Flexible)**

At arenaflex, we're on a mission to enable our customers to enjoy simplicity, freedom, and healthier lives through the use of our innovative product platforms. With a strong focus on customer experience, we're seeking a highly motivated and performance-driven Principal UX Designer to join our expanding team. As a customer-obsessed UX leader, you'll play a crucial role in defining, articulating, building, and championing the future vision of our arenaflex products, helping to simplify the lives of those touched by diabetes. **Company Overview** arenaflex started in 2000 with a vision to revolutionize the way people manage their health. Over the past two decades, we've improved the lives of hundreds of thousands of patients by using innovative technology that's wearable, waterproof, and lifestyle accommodating. We're on an exciting trajectory of significant growth and global expansion, enabling us to reach more patients around the globe. Our continued success depends on hiring amazing people who share our values and are driven to exceed customer expectations. **Position Overview** The arenaflex UX team is seeking a customer-obsessed Principal UX Designer to join our team. This role will be responsible for defining, articulating, building, and championing the future vision of our arenaflex products, helping to simplify the lives of those touched by diabetes. You'll excel through innovation, creativity, and attention to detail, and sincerely believe that design is more than how something looks, but also how it feels and functions. You'll value data insights and research findings to drive design decisions, and actively involve and collaborate closely with User researchers, product managers, and tech leads to identify the golden opportunity between user needs, business viability, and technical feasibility. **Responsibilities** As a Principal UX Designer at arenaflex, you'll be responsible for: * Leading product UX design for one of the major areas of our global product suite * Facilitating the UX design process, partnering with product management and user research on initial research and product definition, through concepting, crafting detailed designs, prototyping, testing with user research and human factors, and working with other UX disciplines and engineering on implementation * Defining the overall UX design vision for a product, feature, or experience, working within the scope and customer needs as defined by the product manager * Taking a user-centered design approach and rapidly prototyping and testing with the User Research team and iterating designs * Analyzing customer problems and overseeing the design of delightful solutions that meet measurable business goals * Working closely with product and business partners to develop a shared vision and lead a process to define and design experiences that deliver on those shared objectives * Influencing UX design and product through the development of frameworks that help simplify the product user and customer experiences * Partnering with other design leaders to improve the quality of your designs and continue your growth as a design leader * Pulling in User Research, Human Factors, Content Strategy, Instructional Design expertise into the innovation conversations * Acting as a UX design mentor and guide more junior designers in methods for creating intuitive, engaging product experiences grounded in user needs **Required Leadership/Interpersonal Skills & Behaviors** * Ability to present UX design work to partners and executive leadership for review, feedback, and sign-off in a clear, concise manner * Measuring the success and effectiveness of UX innovations * Collaborating with partners, product managers, and development leads to understand detailed requirements and design complete user experiences that meet their needs and vision * Extensive experience in using UX design standard methodologies to design solutions, and a deep understanding of mobile-first and adaptable design * Ability to break down big design projects into clear results needed while working in agile sprint teams * Ability to lead UX strategy in a matrixed organization * The Principal UX Designer for arenaflex will elevate the entire UX team, inspiring and mentoring UX practitioners and partners, leading projects throughout the planning, design, and development cycle **Required Skills and Competencies** * Deep expertise in design tools such as Figma, Framer, Sketch, FigJam, Adobe Creative Cloud, JIRA, Confluence, Miro * Thoughtful and exquisite online portfolio that shows a proven track record of innovation and strategy work within the mobile ecosystem * Ability to think systemically and holistically about product ecosystems and user needs * Ability to navigate ambiguity and drive innovation across platforms * Deep passion for user-centered design and advocacy for the customer experience, track record of using user research and data for decision making * Extraordinary aesthetic sense for beautiful designs and attention to detail * Expert storyteller and influencer * Proven track record for providing and effectively communicating strategic and tactical recommendations based on data to all levels of the organization **Preferred Qualifications** * Background in Consumer products design within large ecosystems * Familiarity with Medical Device development processes **Education and Experience** * BS in Design, Graphic Design, HCI, Computer Science, or equivalent experience * Experience in Global Consumer projects from design strategy through execution * 10+ years of mobile app and customer experience design experience * 5 years working in an Agile environment **Additional Information** * The position can be remote, with an estimated 10-15% travel requirement, but will flex depending on business need. * arenaflex offers a competitive salary range of $161,100.00 - $242,100.00, with additional benefits and perks. * arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. **How to Apply** If you're a motivated and performance-driven UX leader who is passionate about simplifying the lives of those touched by diabetes, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume, cover letter, and online portfolio link, to [insert contact information]. Apply for this job