**Experienced Full Stack Technical Support Specialist – Remote Data Entry and IT Support**

Remote Full-time
Are you a highly skilled and motivated individual with a passion for delivering exceptional technical support and data entry services? Do you thrive in a dynamic and fast-paced environment where no two days are the same? If so, we invite you to join our team of talented professionals as a Full Stack Technical Support Specialist, working from the comfort of your own home. At UPS Remote Jobs, we're committed to providing top-notch support to our clients, and we're seeking a skilled and dedicated individual to join our team. As a Full Stack Technical Support Specialist, you'll be responsible for providing specialized help with network infrastructure and internal workstations, servers, and organization issues. You'll work closely with our team to ensure that our clients receive the highest level of support and service. **About Us** UPS Remote Jobs is a leading provider of remote technical support and data entry services. We're a dynamic and growing company that's passionate about delivering exceptional results and exceeding our clients' expectations. Our team is made up of talented and dedicated professionals who share our commitment to excellence and customer satisfaction. **Responsibilities** As a Full Stack Technical Support Specialist, your responsibilities will include: * Entering, updating, and verifying data accurately and efficiently * Providing specialized help with network infrastructure and internal workstations, servers, and organization issues * Maintaining passwords, data integrity, and record framework security * Offering technical support to PC framework clients and resolving issues face-to-face, by phone, or remotely * Providing assistance with the use of PC equipment and software, including printing, installation, project frameworks (SPLUS, ETPS2, and E2K, etc.), email, and working frameworks * Conducting site visits to investigate issues and introduce or update equipment and software as needed * Communicating with clients to discuss issues or concerns and resolve them in a timely and efficient manner * Exploring issues by gathering clarification, investigating web information destinations, and internal site (i.e., project notebook) to identify solutions and implement them * Conducting follow-up with clients to confirm that issues were resolved completely * Completing service orders to avoid functional delays in resolving issues **Essential Qualifications** To be successful in this role, you'll need: * Strong data entry skills and experience with Microsoft Working Frameworks (client/server) * Ability to communicate complex technical information to both technical and non-technical clients * Experience with Cisco VPN, Citrix, Apparition, Symantec, Distant Work area Applications, Dynamic Catalog, and other Internet browsers (desired) * Strong problem-solving skills and ability to work independently * Excellent communication and interpersonal skills * Ability to work in a fast-paced environment and prioritize tasks effectively **Preferred Qualifications** While not required, the following qualifications are highly desirable: * Experience with project management software and tools * Knowledge of network infrastructure and internal workstations, servers, and organization issues * Experience with data integrity and record framework security * Certification in technical support or a related field (desired) **Skills and Competencies** To succeed in this role, you'll need to possess the following skills and competencies: * Strong technical skills, including experience with Microsoft Working Frameworks (client/server) and other software applications * Excellent communication and interpersonal skills, with the ability to communicate complex technical information to both technical and non-technical clients * Strong problem-solving skills and ability to work independently * Ability to work in a fast-paced environment and prioritize tasks effectively * Strong attention to detail and ability to maintain accuracy and efficiency in data entry and other tasks **Career Growth Opportunities and Learning Benefits** At UPS Remote Jobs, we're committed to helping our employees grow and develop their careers. As a Full Stack Technical Support Specialist, you'll have the opportunity to: * Develop your technical skills and knowledge through ongoing training and professional development * Take on new challenges and responsibilities as you grow and develop in your role * Collaborate with our team of talented professionals to deliver exceptional results and exceed our clients' expectations * Enjoy a dynamic and fast-paced work environment that's always challenging and rewarding **Work Environment and Company Culture** As a remote employee, you'll have the flexibility to work from the comfort of your own home. Our company culture is built on a foundation of collaboration, innovation, and customer satisfaction. We're a dynamic and growing company that's passionate about delivering exceptional results and exceeding our clients' expectations. **Compensation, Perks, and Benefits** As a Full Stack Technical Support Specialist, you'll enjoy a competitive compensation package, including: * $260/day * Opportunities for career growth and professional development * Collaborative and dynamic work environment * Flexible work arrangements, including remote work options * Ongoing training and professional development opportunities * Recognition and rewards for outstanding performance and contributions **How to Apply** If you're a highly skilled and motivated individual with a passion for delivering exceptional technical support and data entry services, we invite you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you! Apply for this job
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