Experienced Full Stack Software Development Engineer – Devices Customer Service Technology and Innovation Leader

Introduction to arenaflex arenaflex is a pioneering force in the technology industry, dedicated to innovating and improving the customer experience through cutting-edge solutions. Our Device, Digital and Alexa Support (D2AS) technology organization is at the forefront of this mission, seeking talented individuals to join our engineering team. As a leader in the field, we are committed to creating innovative support experiences for our customers, leveraging intelligent self-service solutions and empowering our tech-support organization with the latest tools and technologies. Job Overview We are looking for an experienced Software Development Engineer to join our team, where you will have the opportunity to build software that impacts millions of customers worldwide. This role will give you direct experience in developing software for the arenaflex Echo, arenaflex Fire, and arenaflex mobile apps, among other devices. As a key member of our engineering team, you will be responsible for solving complex problems with simple, elegant solutions, and contributing to the development of our technology infrastructure. Key Responsibilities Solve large-scale and difficult engineering problems with practical and innovative code solutions. Collaborate with cross-functional teams to define engineering best practices and standards, and provide technical mentorship to other engineering team members. Champion the customer experience, ensuring their needs are always prioritized and met. Design and build software for mobile, front-end clients, and server systems, utilizing your expertise in software development to drive innovation. Contribute to the creation of services using GenAI, and participate in the development of new technologies and infrastructure. A Day in the Life To be successful in this role, you should demonstrate industry-leading technical abilities, showcasing a breadth and depth of technical knowledge. You should be an effective communicator, able to build strong working relationships within the team and with stakeholders. Strong problem-solving and troubleshooting skills are essential, as well as the ability to come up with creative solutions to complex engineering problems. If you have a passion for working with smart home devices and are excited about the opportunity to make an impact on a global scale, we encourage you to apply. Essential Qualifications 3+ years of non-internship professional software development experience. 2+ years of non-internship design or architecture experience, including expertise in design patterns, reliability, and scaling of new and existing systems. Experience programming with at least one software programming language. Preferred Qualifications 3+ years of full software development life cycle experience, including coding standards, code reviews, source control management, build processes, testing, and operations. Bachelor's degree in Computer Science or equivalent. Experience with agile development strategies and a proven ability to thrive in a fast-paced, high-energy work environment. Skills and Competencies To succeed in this role, you should possess a combination of technical, business, and interpersonal skills, including: Strong technical leadership skills, with the ability to improve technologies and infrastructure. Excellent problem-solving and troubleshooting skills, with the ability to think creatively and outside the box. Effective communication and interpersonal skills, with the ability to build strong relationships with team members and stakeholders. A passion for innovation and customer obsession, with a drive to deliver high-quality solutions that meet customer needs. Career Growth Opportunities and Learning Benefits At arenaflex, we are committed to the growth and development of our employees. As a Software Development Engineer, you will have access to a range of training and development opportunities, including: Technical training and certification programs, to help you stay up-to-date with the latest technologies and trends. Mentorship and coaching, to help you develop your skills and advance your career. Opportunities to work on high-impact projects, and contribute to the development of new technologies and infrastructure. Work Environment and Company Culture arenaflex is a dynamic and innovative company, with a culture that values diversity, inclusion, and customer obsession. Our work environment is fast-paced and collaborative, with a focus on delivering high-quality solutions that meet customer needs. We offer a range of benefits and perks, including: Flexible working hours and remote work options, to help you balance your work and personal life. Access to the latest technologies and tools, to help you stay up-to-date with industry trends and developments. A range of social and networking events, to help you connect with colleagues and build relationships. Compensation, Perks, and Benefits arenaflex offers a competitive compensation package, including a range of benefits and perks, such as: Medical, Dental, and Vision Coverage, to help you and your family stay healthy and well. Maternity and Parental Leave Options, to support you during significant life events. Paid Time Off (PTO), to help you relax and recharge. 401(k) Plan, to help you plan for your future and retirement. Conclusion If you are a motivated and talented Software Development Engineer, looking for a new challenge and opportunity to make an impact on a global scale, we encourage you to apply for this role. At arenaflex, we are committed to innovation, customer obsession, and diversity, and we look forward to welcoming you to our team. Apply for this job