**Experienced Full Stack Remote Sales Representative/Customer Service Professional – Travel Package Sales and Customer Experience**

At arenaflex, we're on a mission to revolutionize the way people experience travel. As a Full or Part-Time Remote Sales Representative/Customer Service professional, you'll play a vital role in helping our customers achieve their travel package goals. If you're a driven self-starter with a passion for delivering exceptional customer experiences, we want to hear from you. **About arenaflex** arenaflex is a leading provider of innovative travel solutions, dedicated to making travel more accessible, enjoyable, and memorable for our customers. Our team is comprised of passionate individuals who share a common goal: to provide unparalleled customer service and create unforgettable travel experiences. As a remote sales representative/customer service professional, you'll be part of a dynamic team that values collaboration, innovation, and customer satisfaction. **Key Responsibilities** As a Remote Sales Representative/Customer Service professional, you'll be responsible for: * Exemplifying arenaflex's Core Values and Mission Statement, living out our culture, and inspiring others to do the same * Fostering teamwork by collaborating with and helping teammates with a positive and professional attitude * Surprising and delighting each client, innovating ways to consistently exceed their expectations * Responding to client requests and questions in a timely and professional manner * Applying for payments and sending out payment reminders * Managing flight changes and seat assignments * Providing concierge-related details for clients, such as spa, touring, and dinner reservations * Corresponding with clients on preferences, assisting with arranging surprises and welcome notes, and notifying hotels of client preferences no later than 1 week before departure * Preparing client documents and travel tips, either electronically or in hard copy, advising on what should be printed, etc. no later than 3 weeks before departure * Assisting with distributing information to and coordinating internal and/or team needs as required * Updating daily activity, reporting, and status in our cloud-based CRM * Setting schedules and managing time effectively and efficiently * Managing client profiles and bookings * Serving as backup travel support/main point of contact as needed in case of emergencies, which can occur outside of normal office hours * Continuously growing in savvy and proficiency to implement tools that heighten our remote workplace culture **Essential Qualifications** To succeed in this role, you'll need to possess: * A driven and self-starting attitude, with a positive mindset, proactivity, and trustworthiness * Flexibility, creativity, self-discipline, strong organizational skills, and action-oriented qualities, as the position offers a significant amount of responsibility with accountability for results * Strong verbal and written communication skills * A team player mentality, willing to "roll up your sleeves" to complete a project * A high degree of autonomy, with the capability of working remotely **Preferred Qualifications** While not essential, the following qualifications would be beneficial: * Experience in sales, customer service, or a related field * Familiarity with CRM software and cloud-based systems * Proficiency in Spanish or other languages * Experience working in a remote or virtual environment **Skills and Competencies** To excel in this role, you'll need to possess the following skills and competencies: * Excellent communication and interpersonal skills * Strong problem-solving and analytical skills * Ability to work independently and as part of a team * Proficiency in Microsoft Office and Google Suite * Familiarity with CRM software and cloud-based systems * Ability to adapt to changing priorities and deadlines * Strong organizational and time management skills * Ability to work in a fast-paced environment with multiple tasks and deadlines **Career Growth Opportunities and Learning Benefits** At arenaflex, we're committed to helping our employees grow and develop their skills. As a Remote Sales Representative/Customer Service professional, you'll have access to: * Ongoing training and development opportunities * Mentorship and coaching from experienced team members * Opportunities for career advancement and professional growth * A dynamic and supportive work environment that encourages innovation and creativity **Work Environment and Company Culture** As a remote sales representative/customer service professional, you'll be part of a virtual team that values collaboration, innovation, and customer satisfaction. You'll have the flexibility to work from anywhere, at any time, as long as you have a stable internet connection and a quiet workspace. Our company culture is built on the following values: * Customer-centricity: We put our customers at the forefront of everything we do. * Innovation: We're always looking for new and better ways to deliver exceptional customer experiences. * Collaboration: We work together as a team to achieve our goals and exceed customer expectations. * Accountability: We take ownership of our actions and results, and we're committed to continuous improvement. **Compensation, Perks, and Benefits** As a Remote Sales Representative/Customer Service professional, you'll receive: * Competitive salary and benefits package * Ongoing training and development opportunities * Mentorship and coaching from experienced team members * Opportunities for career advancement and professional growth * A dynamic and supportive work environment that encourages innovation and creativity * Flexible work arrangements, including remote work options * Access to a range of employee benefits, including health insurance, retirement plans, and paid time off **Conclusion** If you're a driven self-starter with a passion for delivering exceptional customer experiences, we want to hear from you. As a Remote Sales Representative/Customer Service professional at arenaflex, you'll have the opportunity to grow and develop your skills, work with a dynamic and supportive team, and make a real difference in the lives of our customers. Apply today and take the first step towards an exciting and rewarding career with arenaflex! Apply for this job