**Experienced Full Stack Program Customer Representative – Hybrid Telework Opportunity**

Are you a motivated and experienced professional looking for a challenging role that combines customer service, program management, and relationship building? Do you thrive in a fast-paced environment where teamwork and adaptability are key to success? If so, we invite you to join blithequark's International & Commercial Black Hawk Spares and Repairs Program Management Team as a Program Customer Representative. **About blithequark** At blithequark, we are committed to delivering world-class sustainment solutions to our global customers. As a leading provider of aerospace and defense solutions, we value collaboration, innovation, and excellence. Our team of dedicated professionals is passionate about making a difference in the world, and we are seeking like-minded individuals to join our team. **The Role** As a Program Customer Representative, you will play a key role in managing and executing customer repair transactions. Reporting to the Repairs Supervisor, your responsibilities will include: * Interacting with customers before and after sales to ensure their needs are met efficiently and effectively. * Delivering on all contractual and financial commitments, directly impacting the repairs P&L. * Responding to customer inquiries, providing appropriate product literature, pricing schedules, and recognizing business opportunities. * Resolving production, shipping, invoicing, and warranty issues while identifying and addressing additional business opportunities. * Collaborating with Overhaul and Repair Operations, Supply Chain, and other internal teams to ensure seamless execution of repairs. * Maintaining ITC compliance and supporting cost, quality, and schedule commitments. **Your Qualifications** To be successful in this role, you will need: * A Bachelor's degree from an accredited college in a related discipline, or equivalent experience/combined education. * Familiarity with aerospace manufacturing, overhaul and repair operations, supply chain, engineering, or sustainment. * Strong organizational skills with the ability to multitask and prioritize tasks. * Excellent communication skills, both written and verbal. * Ability to work under supervision and follow established procedures. * Proven experience in customer service, program management, or a related field. * Strong interpersonal and relationship-building skills across diverse cultural boundaries. * Ability to adapt to dynamic situations while maintaining a customer-first mindset. * Excellent problem-solving skills and a focus on achieving results. **Desired Skills** * Experience with SAP. * Intermediate proficiency in Microsoft Excel. * blithequark experience. **Work Environment and Culture** As a Program Customer Representative, you will work in a fast-paced environment where teamwork and adaptability are key to success. You will be part of a dynamic team that values collaboration, innovation, and excellence. Our team is passionate about making a difference in the world, and we are seeking like-minded individuals to join our team. **Career Growth Opportunities and Learning Benefits** At blithequark, we invest in our people, offering opportunities to develop your skills and advance your career. You will have access to training and development programs, mentorship, and coaching to help you achieve your career goals. **Compensation, Perks, and Benefits** We offer a competitive salary range of $52,100 - $99,900, depending on location and experience. You will also receive a comprehensive benefits package, including medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and holidays. **Hybrid Telework Opportunity** As a Program Customer Representative, you will work part of your schedule remotely and part of your schedule at a designated blithequark facility. The specific weekly schedule will be discussed during the hiring process. **How to Apply** If you are a motivated and experienced professional looking for a challenging role that combines customer service, program management, and relationship building, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. **Equal Opportunity Employer** blithequark is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. **Application Window** The application window will close in 90 days. Applicants are encouraged to apply within 5 - 30 days of the requisition posting date to receive optimal consideration. **National Pay Statement** Pay Rate: The annual base salary range for this position in California and New York (excluding most major metropolitan areas), Colorado, Hawaii, Maryland, Washington or Washington DC is $52,100 - $99,900. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. blithequark considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills as well as market and business considerations when extending an offer. Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. (Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year. This position is incentive plan eligible. Premium Pay Statement Pay Rate: The annual base salary range for this position in most major metropolitan areas in California and New York is $59,900 - $112,900. Please note that the salary information is a general guideline only. blithequark considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills as well as market and business considerations when extending an offer. Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. This position is incentive plan eligible. Apply for this job