**Experienced Full Stack Live Chat Agent – Global Social Media Customer Support**

Are you a highly motivated and tech-savvy individual looking to kickstart your career in customer support? Do you have a passion for engaging with people from diverse backgrounds and cultures? If yes, then we have an exciting opportunity for you to join blithequark as a Work from Home Live Chat Agent. At blithequark, we're committed to providing exceptional customer experiences through our innovative approach to social media customer support. As a Live Chat Agent, you'll play a vital role in helping our clients build strong relationships with their customers by responding to their inquiries and resolving their issues in a timely and professional manner. **About blithequark** blithequark is a leading provider of innovative customer support solutions, empowering businesses to thrive in the digital age. Our team of experts is dedicated to delivering exceptional results, and we're always looking for talented individuals to join our mission. With a strong focus on work-life balance, we offer flexible work arrangements that allow you to work from the comfort of your own home. **Job Summary** As a Live Chat Agent, you'll be responsible for responding to customer inquiries and resolving their issues through direct messages on social media platforms. You'll work closely with our clients to understand their products and services, and provide accurate and helpful information to their customers. This is an excellent opportunity to gain valuable experience in customer support, develop your communication skills, and work with a dynamic team of professionals. **Key Responsibilities** * Respond to customer inquiries and resolve their issues through direct messages on social media platforms * Provide accurate and helpful information to customers about our clients' products and services * Work closely with our clients to understand their products and services, and provide tailored support to their customers * Maintain a high level of customer satisfaction by responding to customer inquiries in a timely and professional manner * Collaborate with our team to resolve complex customer issues and provide exceptional support * Meet or exceed performance targets, including response times and customer satisfaction ratings **Essential Qualifications** * Access to a device capable of using social media platforms (e.g., smartphone, tablet, or computer) * Capability to work independently and manage your time effectively * Meticulous adherence to provided instructions and guidelines * Availability for a minimum of 20 hours per week * Reliable internet connection * Strong communication and interpersonal skills * Ability to work in a fast-paced environment and adapt to changing priorities **Preferred Qualifications** * Previous experience in customer support or a related field * Knowledge of social media platforms and their features * Familiarity with customer relationship management (CRM) software * Certification in customer service or a related field * Fluency in multiple languages (dependent on client requirements) **Skills and Competencies** * Excellent communication and interpersonal skills * Ability to work independently and manage your time effectively * Strong problem-solving and analytical skills * Ability to adapt to changing priorities and work in a fast-paced environment * Strong attention to detail and ability to maintain accuracy * Ability to work collaboratively as part of a team * Strong customer service skills and ability to provide exceptional support **Career Growth Opportunities and Learning Benefits** At blithequark, we're committed to helping our employees grow and develop their careers. As a Live Chat Agent, you'll have access to: * Ongoing training and development programs to enhance your skills and knowledge * Opportunities for career advancement and professional growth * Collaborative and supportive work environment * Flexible work arrangements to balance your work and personal life * Competitive compensation and benefits package **Work Environment and Company Culture** blithequark is a dynamic and innovative company that values diversity, equity, and inclusion. Our team is passionate about delivering exceptional customer experiences, and we're committed to creating a work environment that's inclusive, supportive, and fun. As a Live Chat Agent, you'll work from the comfort of your own home, with access to our online platform and tools. We're a remote-first company, and we're committed to providing the support and resources you need to succeed in your role. **Compensation, Perks, and Benefits** As a Live Chat Agent, you'll receive: * Competitive hourly rate of $35 * Opportunities for career advancement and professional growth * Ongoing training and development programs to enhance your skills and knowledge * Collaborative and supportive work environment * Flexible work arrangements to balance your work and personal life * Access to our online platform and tools * Opportunities for bonuses and incentives based on performance **How to Apply** If you're a motivated and tech-savvy individual looking to kickstart your career in customer support, then we want to hear from you! Please submit your application below, and we'll be in touch to discuss your qualifications and experience. We're excited to hear from you and look forward to welcoming you to our team at blithequark! Apply for this job